When checking on ***********, this hotel got around an 8.2, so not bad. But looking at trip advisor before i booked it was 3.5 rating, and that is more the true rating. Let's start with the good points:- The hotel front of house staff are really friendly and helpful The hotels got a gym (very good size for hotel standards) Outdoor rooftop pool (which is great in the peak of season for Granada The needs improvements:- Breakfast, main issues, out of date yogurts, breakfast staff did not seem to care like the front of house staff. This included dirty tables, food debris on floor, marked plates in the clean section. I work in food safety, so kept away from anything that would be me issues. Also i told the staff in the breakfast area the hand sanitiser was empty. they did not re-fill it during my time at breakfast that day, that is really poor and unacceptable with the issues we have today. If honest, even though some things were good, i would not stay or recommend this hotel.
Vertalen