Best Western Plus Graham Inn

The staff was amazing so nice and friendly the hotel could use some upgrades but it wasn’t A bad place to stay it’s in a good area nice and close to things as well

We stayed for one night with kids- the hotel was very clean, the front desk was very helpful and the breakfast was great

I booked and had confirmation for 2 queens. When i checked in they told me that someone there changed it a few days before my check in, so nothing they could do because they were full capacity. They did nothing to try and make it right and the manager "Stormy" was incredibly unprofessional. We had others staying there as well that had horrible smelling rooms, the solution was febreeze. And many had issues with showers not working so had to use other rooms. I would definitely noy recommend this place and i would sleep in my truck before i ever stayed there again.

They allowed us to check in early due to an appointment we had to be at around usual check in time! Staff was very friendly and gave us everything we needed to know about the amenities since it was our first time with them! Definitely recommend them and will stay there again if we ever need to.

Front desk staff was supper nice! I feel it is overpriced for an older hotel. The tub is rusting. Worst part of the stay is small pillows and mattress was really hard.

Very clean room, had no troubles, when we needed a rollaway bed they were very prompt. Breakfast was good

The cooked breakfast was mediocre but free but the yogurts and cereals were good. The property in general is shabby and in need of repair and updates. The bathtub porcelain was chipped and discolored. And we had a bug issue in the bathroom and occasionally a bug on the tv cabinet.

Super friendly definitely felt welcome. Smelled clean every morning with housekeeping working hard!

The elevator wasn’t working, unfortunately, I didn’t see that in the March 6 review, as of March 20, it still was not working. My husband physically struggles to do one floor of steps and my daughter had to hike her archery case up 3 floors- it is very heavy. They said they were sorry he was put on the 3rd floor. But it was done anyway. That would be a total deal breaker for us. That needs to be disclosed during booking, some people it would not matter.