Gastgebruiker
1 juni 2023
Was with a group charter bus from church. There was 29 couples. They were supposed to have someone take our luggage up to our rooms. No one was available to do so. The tour company had paid for it. After talking to tour Co., it was supposed to have been fixed, yet on departure 2 days later, still no one to take luggage down. Desk employee was not friendly. They were remodeling throughout the hotel. Some of us got new rooms with no microwave or frig. Some got tv that didn't work, some got dirty rooms. Then the breakfast was definitely lacking in taste. Sausage was obviously microwaved by staff, not fresh. Microwave in food area didn't work well for just a few seconds to microwave a blueberry muffing. Staff said he would take it to the kitchen area & warm it for me. I didn't want to bother. Just ate it cold. Coffee was strong. But breakfast was included. Had friendly experience with other guests.
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