Hotels in de buurt van Genoa Cemetery, Genoa

Made the reservation for adjoining lakeview rooms, upon arrival we were told they didn't have adjoining lakeview rooms, only partial view rooms. At first, they weren't going to reduce the rate but finally agreed to. We needed a bell hop as we had 2 disabled in our party of 4, the bellhop was a security guard who did not know what he was doing, my husband tried to help and was told by the ”bellhop” to let him do it. Several items fell off the cart on the way to the room. The TV channels that were listed - didn't have. Ice machine was broken on our floor the whole 5 days we were there so had to go to the 10th floor for ice. Asked for Decaf coffee - 2 hours later they finally brought it, after 2 more calls. We asked for a couple extra towels and some clean washcloths - got several towels - no washcloths. No restroom on the ****** floor, Disabled people with walkers or wheelchairs have to go way out of the way to get around to go down or up ramps. The indoor pool was nice but the temperature when you got out of the pool was far colder that the outdoor temperature, so it was not very comfortable for swimming. The machines weren't paying at all, none of us won anything. The bed was AWFUL. I don't even know how they can call the pillows pillows. I don't even know how to describe them other than as bad as the mattress, The worst part was this was a trip for my 89 year old mother who will most likely not get back to Lake Tahoe again, her favorite place. It was also a gift to my sister for her retirement. One nice thing was the bathroom and shower were huge. I know that if we should go back again, we will not be staying here. And I would recommend you spend a little more to stay at one of the other hotel/******s if that is where you plan to stay.

bad experience,on my last day around 8:50am housekeeping opened my door i was asleep so not sure if she knocks, around 9:45am a guy literally opened my door he didnt knocked, i was dressed and alone.did not feel safe, beside that there wasn’t a microwave or frige

This hotel is the most cost-effective one since coming to the United States so many times! For skiing friends, this hotel is the best choice. The location is right next to the Heavenly Ski Resort, about 2 minutes' walk. The hotel has a parking service, free of charge, and of course free tip. The price of more than 200 RMB per night is super value, and there is no one and only one! The room is large, at least it can accommodate 4 people, the room is a big bed, the living room is a sofa bed, there is a spa bath between the room and the living room that can accommodate three or four people, the room is clean, the microwave and refrigerator are complete, the lobby front desk also helps me Print documents for free, friendly staff, and take the initiative to introduce how to rent skis. Can I give 10 stars!

Have now stayed there two different occasions - both time was the 1st guest in the rooms I was in. Nice amenities, well-decorated, and clean facility. (some guests were not careful in the public areas, but staff quickly cleaned up spills/garbage) Price in reasonable given the days I stayed (weekends always more costly, as are days when there are special events in town) - I checked with the ****** I usually stay at and their pricing was more! I erred in not putting both says of my most recent stay on one reservation, but called and Chris at the desk made sure to merge both so I didn't have to move from one room to another mid-stay. Then when the TV wouldn't work, the night staff sent someone who thought they might be able to fix it, up, but they couldn't. Very apologetic. The next morning the manager sent maintenance, they couldn't fix it, so manager accompanied maint. and still they couldn't get it to work. Manager offered to move me to a new room then. I declined, since I could still watch Netflix and YouTube. Then 10 minutes later, manager returned with another maint. person, and they tried a couple more things, eventually pulling back cabinet where TV connections to building were, and manager found and fixed a faulty connector! Then when checking out, etc, came upon some dogs locked up in a black SUV with no windows cracked and 72 and partially sunny out. Chris at desk went thru every check-in slip to find he described vehicle, and called that person to come take care of their dogs. (Chris, and I, were surprised since the hotel is dog-friendly and the dog would've been fine inside) All the staff in addition to those mentioned were the most helpful, accommodating, customer-centric people!

Our visit was FABULOUS! We each had our own rooms. 2 regular rooms with our own beds and kitchenets and we had 1 big room with full kitchen, balcony and sitting area. This is the room we would meet up in and make plans. The Bell staff is 5 star! Helpful, funny and thoughtful! They were there for us for anything we needed. Had an issue with a fridge and engineering had it fixed within 45 minutes! Close to everything, pretty quiet, Bartenders are amazing and Happy Hour was great! Close to beaches, easy access. Parking is a little challenging if after 5pm... Recommend 1. Make a reservation 2. If you go during busy season be patient 3. Tip your servers of all faucets 4. Look around your room, there are extra towels, blankets and more. Great Trip, Brilliant staffing! We will be back!

It is a motel that has been refurbished, and the decoration is very trendy. The room is very warm, with heating and cooling air-conditioning and gas-fired heating embedded in the wall. There is still sound when the heating starts, but it is much quieter than the heating under the window. The location is not bad, in the downtown area of South Lake Tahoe, you can walk to the entrance of the heavenly cable car if you go skiing. The room was clean, the bathroom was nice, and the bed was medium to soft but comfortable. The disadvantage is that there is a lot of noise after going to bed at night, heavy footsteps in the corridor, knocking on doors in other rooms, etc. There is no microwave in the room, and there is a charge for using the microwave in the restaurant. The motel is very good, but if the budget is sufficient, try to live in a better place.

I stayed at this property mid-week and got a hot tub room for a great rate. I sense that most rooms have hot tubs. Anyway, I had a great stay. The room was perfectly clean. I prefer the ground floor with the hot tub rooms, so I don't feel like I am disturbing the people below me with the jacuzzi motor roaring. Bed was super comfortable, the jacuzzi worked great. The hotel is located pretty darn close to everything. They have a bike rental program too, which if you are into that, will get you to where you want to go quickly! I visited in summer. I'd love to stay at this place in the winter. The room is very cozy, with the hot tub, comfortable bed. It makes a great cozy room in the cold, snowy sierra winter.

I spent five days here for a business trip and was really disappointed. The hotel itself looked very nice and was kept extremely clean, which is a huge plus. However the rooms could certainly use some work. I stayed in a king bed room and was expecting the bed to be somewhat comfortable. This was not the case. The bed was bumpy, lumpy and as felt as if I was sleeping on the box spring. The walls are insanely thin. I could hear full conversations from the other occupants on either side of me and was graciously woken up every morning by the sounds of either the wake up calls or their individual phone alarms. Not only that, the toilets flushing and showers from the bedroom above me. So all in all, the hotel wasn’t awful but certainly needs either some upgrades in the way of beds and noise. I would stay here again only if there wasn’t anything else available.