Lobby smelled like cat urine. Was charged more for one night of stay than the other and not informed. Placed in the basement floor because we wanted side by side rooms, no other rooms available. I paid more for these rooms than I have in NY City so expected better. The rooms were OK although there was mildew present in Room 129, as part of the group we were with. There was no outlet in the bathroom to plug in the hair dryer, and no other near a mirror in the room that worked. Obvious that all rooms need a cosmetic facelift. Awakened by a fire alarm and other guests. Received a letter under the door the first night not to open bathroom door during a shower, it would set off a fire alarm. On a positive note, when complained about children running up and down the hall and screaming, the staff took care of it right away. Would be wonderful if there was more than a one night stay the coffee would be replenished. Some of the outlets did not work for charging devices. No other interaction with staff.
Vertalen