Gainsborough Hotel

We stayed here when we went to see the Trent Bore (which wasn't that impressive this time, but occasionally it very much is) and the location is very convenient for that and for the centre of Gainsborough (and the Indian - Elach's - we generally use, it's just over the road). We like staying in historic buildings and this hotel scores on that front, the owners have obviously recently taken it over and are slowly renovating it. First impressions on entering the hotel from the rear parking area weren't too good but our large en-suite room was clean and warm plus the bathroom had been recently refurbished. The breakfast was freshly prepared and thus so superior to the luke warm buffet often offered by hotels. The parking was secure, under cover, and included in the cost.

AVOID THIS PLACE AT ALL COSTS!! (March 2024) I'm an avid reviewer so im not biased in anyway...i leave very true and accurate reviews on all businesses i review. The other reviews also say it all....1 star too many!!! Can't contact hotel, has incorrect check in times, owner rude and puts phone down when asked any question.... Try to call it back and no chance of them ever answering... Even ******* couldn't contact them. I was left high n dry in Gainsborough at 1130 at night.... I had to book another hotel in Sheffield and arrived there at 2am! Look at photo.... Check in from 230pm.... No latest time for check in.... But owner said 1030pm... And tell ******* 11pm. When they did eventually get thru the hotel refused refund so it's taken me nearly about 7 emails to ******* to eventually ******* not the hotel refunding me and they are looking at the future of the hotel on their booking platform. So you've been advised.... Look elsewhere and stay away from this slum! Check other reviews online.... All more or less the same issues!

Disgusted in the service from ******* and the hotel Booked this hotel as it had no time limit for check in.... Drove 90 mins off my route to get to it to be told check in closes at 1030pm...i told hotel this is not on the ******* booking page and ride person hung up... Contacted ******* promised refund, couldn't find another hotel so i had to drive another 90mins to another hotel in Sheffield arriving at 2am!! ******* then tell me today I'm not getting a refund.... I've replied with the booking confirmation screenshot showing only 1 check in time. I'm a regular ******* user and always usually check in late so i double check for check in periods before booking. If I'm not refunded I'll be contacting bank and this will be the last time i use *******.... Turned up at too many hotels via them and turned away. As for Gainsborough Hotel..... Check their reviews.... Their customer etiquette seems to fail often!!!

I cannot complain about anything here,it was a comfortable clean family room which was very big,beds comfy and clean bedding and towels.Bathroom spotless.If there was anything we needed we asked and every day the staff asked if we needed anything for the room. The building is old and it does need maintenance but its clean and perfectly acceptable. Breakfast was cooked lovely and more than enough to set you up for the day. Gainsborough unfortunately is very run down and full of empty shops so it was like a ghost town after 5pm,not a single restaurant to eat except a Wetherspoon and a couple of cafes during the day. Staff at the hotel helpful and very friendly. Good value,I would not hesitate to stay again.

Not the best. Public areas were shabby, and though the room had been done up fairly recently, it still somehow felt tired. Oh, and the toilet seat fell off, and there was no shower curtain. Breakfast was a bit of a farce, with all food to order (e.g. no cornflakes or toast you could get yourself). Hash brown was somehow raw in the middle. So, whilst I've stayed in worse, I'd still suggest you stay somewhere else!

My wife had booked the hotel. When we arrived in reception, it looked very dated dirty and needed a good upkeep. The reception staff were very quiet and couldn’t speak. Good English.. He showed us our respective rooms. Mine was on the ground floor I’ll put entering the room. It was clear that there have been no cleaning of the room for what seem like months. It was worrying that the bed sheets were not clean by any stretch of the word. Upon pulling the sheets back, it did not look like they had been changed or cleaned for a long time. All the bottom sheet was wrinkled and full of creases.

She checked in to the hotel to find the room hadn't been cleaned and was in a disgusting state hair and blood stains on the bed .she checked out and end up staying at her mother's. I asked for a refund as i had booked the room for her and they said she hadn't checked in .

Good basic place excellent for us passing through. In the middle of Town so handy for food and drink

Last year it wasn’t too bad so we decided to stay again. The water pressure was terrible, no hot water, the whole hotel was freezing. The room wasn’t the cleanest and the beds were very firm. The breakfast was okay but didn’t have much selection.