Gastgebruiker
23 augustus 2023
This was our third visit to the Madeira Panoramico Hotel, this time in one of their premium sea view rooms with a fantastic balcony and sea view of Funchal. We had a long wait at the airport passport control and we were running late on arrival at the hotel, so we we had to leave our bags and go for our pre booked dinner in the restaurant before it closed. So when we eventually got to our room, we were delighted to find a bottle of ‘bubbles’ and fruit tray from the hotel for our wedding anniversary, what a lovely gesture. On first impression, we thought the apartment was a bit compact, but the huge balcony and sea view more than made up for it, and there was also a large bathroom with twin sinks and a walk in shower, all which was cleaned and serviced on a daily basis. There is a lovely little fridge with a very reasonably priced mini bar, which is replenished on completion of the ‘tab’ for the drinks you have used! The hotel staff we met were wonderful, in particular Diogo (brilliant), Pedro, Regina and Irene in reception, for whom nothing was a problem, and all of it done with with a friendly smile. Christina, Carlos and Elizabeth (Betty) in the Bars and Restaurant were also amazing, and particular mention must go out to Elizabeth, who is one of the hardest working members of hotel staff we have ever met, to the point we thought she had a twin, as she seemed to be everywhere and had a smile for everyone. Our apologies to any staff we have not name tagged, as you were all great! We were on a B&B basis and found the buffet breakfast had a wide choice of hot and cold dishes to suit most tastes, and a big shout out to Sonia on the omelette stand whose lovely smile and omelette cooking skills brightened our mornings. We only ate in the evening at the buffet restaurant twice, the first time on our arrival evening, then again on our last evening, and found the variety of choices on both evenings more than suitable for us. I suppose the only disappointing issues for us were both our meals we had in the ‘Paladar a La Carte’ Restaurant on site, where we had attended on both of our previous visits and had really enjoyed the food and wine there. Unfortunately my wife had to return her meal on our anniversary evening dinner, it was then replaced by a meal that was marginally better, in the meantime I had almost finished my meal ( which was nice) but it put a damper on the whole experience for us. We thought we would try it again another evening, but unfortunately the food was once again disappointing, and then I was given someone else’s bill just to round off the evening. It is possible that my wife and I were just unlucky, but this was the only downside of our stay at the Madeira Panoramico Hotel. On a more positive note, the happy hour at the cocktail bar and the ‘Pop Up Bars’ are amazing, as is the free mini bus service into town (remember to book at reception) and it’s great driver Isaac. All in all another wonderful stay at the Madeira Pan
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