Quinta Mirabela - Design Hotel

Had high hopes for this hotel, seeing as it’s a design hotel with good reviews. It has parking right next door which is a bonus, the rooms are very nice but sadly I don’t think the soundproofing is up to scratch as I could hear the people in the next room talking, and the sliding doors in the hallway are loud. Our minibar wasn’t working and although reception said they tried to get hold of maintenance, nothing happened….we had to go and get champagne buckets of ice 😂, thankfully the bar staff were friendly, polite and helpful. Breakfast was ok, nice fruit selection, cooked breakfast adequate, plates are cold and the toaster was broken….you have to stand there and hold it!! Just buy a new toaster!! When we spoke to reception, they didn’t seem to care much and I felt that was a great shame. Nice views across Funchal on the second floor balcony. Again TAKE EARPLUGS!! Not sure why hotels don’t have soft close doors and cupboard doors to be honest as that is one of my bug bears in hotels, which is why you need soundproofing to be efficient.

We arrived on Saturday evening and decided to go out to find something to eat. We found that everything was in town, which is a 40 to 50 minute walk down the steep hill. We had a wander around near the hotel and found a local pub open and ate there. The hotel is located on a very steep hill, and getting back was quite a hike. On Sunday, we decided to walk into town and found that most of it was shut. We decided to eat our evening meal at the hotel. The food was good but the restaurant had very little atmosphere. We didn't like the quietness with people whispering and the gentle noise of cutlery on crockery. We didn't eat there again in the evening. The breakfast maybe was more suited to German tastes. Many other guests were German. We had a good look around and the hotel has some lovely areas and facilities. The views over Funchal were superb. Maybe it's good if you just want to stay in the hotel. We hired a car because we really needed to, to get anywhere. A local yellow taxi had charged us €15 for a five minute journey. The hotel car park was close and free to use. The roads up to and around the hotel were quite challenging. There were lots of one-way systems, and we got lost even with a sat nav. The road system at the bottom of the hill was particularly confusing. It's not directly to do with the hotel, but having to endure and cope with that was part of the experience of staying in the area. The hotel staff were friendly and helpful, and the room maid did excellent work every day. In hindsight, we should have booked closer to the town or in a quieter area with user-friendly roads. The hotel was good, but the location ruined the experience for us.

Wonderful views, great staff, comfortable rooms, delicious food, loads of room for relaxing by the pool. What more can you ask for! We loved our stay and looking forward to returning to Quinta Mirabela and Madeira

Our AC wasn't working as it should. It was just too hot in our room. Would be nice to have more times available for our shuttle bus since it's a bit far from city center. First shuttle bus it too late and later at night there is none. Parking is also limited. The staff is just wonderful.

Third visit to this hotel. Last time was 5 years ago. It is still in my opinion a very good place to stay. Staff were friendly and helpful, excellent food served in the restaurant. Rooms were comfy.

I can not rate this hotel highly enough! From the moment we arrived until the moment we left our experience of the hotel was excellent! The staff are always on hand to answer questions and give local advice. The service they provided was fantastic. Always greeted with a smile and could never do enough for you. The hotel is very clean and tidy. It is small so felt like home from home with staff! I loved that you didn’t have to rush to put towels on sun loungers or snatch to get the last croissant for breakfast. It was very relaxing. One thing you must be aware of, is that it is on a hill… a big one! The toboggans go down past here. You will not be able to have an evening stroll. It will be more like a hike! However, the hotel does provide a shuttle bus service to the harbour or town where you can mooch about.

I had an amazing time in the Quinta Mirabela Hotel. Everything was fantastic. Loved the hotel, the privacy, the choices. The environment is very well planned. It offers a bit of everything. Staff are just perfect! Always there for you, but never in your face. It was just great and relaxed 😎 The location is spectacular, positioned on a very steep road going up to the mountains, offering incredible views. Quinta da Mirabela offers the best of both worlds, secluded sophistication at the door step of the real, day to day, beautiful Madeira!

In a nutshell the best things about this hotel are:- 1. The breathtaking views of Madeira. The hotel is extremely high up in a place called Monte. You feel like the clouds are touchable. 2. The incredibly helpful staff. Tania was brilliant! She puts you at ease and always helpful with a smile. Shout out to Vitor and Liliana too, who provide you with fantastic service. For my birthday, at breakfast I was given a cake and glass of champagne - thanks Danny Boy:) 3. Very comfortable bed! Rooms are quiet and serene. 4. The hotel is very cool, a designers dream. Clean lines, good lighting and good use of space. The breakfast/dining room is set up every morning and evening with delightful attention to detail. 5. The hotel is far from the center, but there the hotel taxi that shuttles you in and picks you up. 6. The hotel has a swimming pool, spa, pool table, sun deck, bar, gym and places to lounge and watch TV or read. Massage service also available. 7. The toboggan run goes right outside and fun to watch (highly recommend, go in the morning or late afternoon to avoid vast queues). The only slight down side was... 1. Limited vegetarian/ vegan options on the menu 2. The hotel is far from town so unless you have a car, you do have to rely on booking the taxi at reception to drop you in and pick you up. You get used to it. You can walk it but it’s incredibly steep and downhill. You feel it on the knees! But a great place to stay if you don’t mind being out of the center of Funchal. Karen:)

We stayed 29th september-7th october&occupied rooms 002&005,as we travelled with our son aged 23years.We were checked in without any delay,by a great reception team,special thanks to Tania&Vitor!Within 30minutes Marco appeared with a bottle of italian spumante on ice for both rooms!Obrigado Marco.From then on we received such excellent service all round by a wonderful team at Quinta Mirabela.The food was excellent all cooked to order by Nuno the chef & his team.The team in the restaurant were excellent and nothing was too much trouble for them.Special thanks to Marco,Danny Boy,Rui&Nuno aka Manuel!!!We had rooms facing the pool with lovely views,with mini bar,TV,balcony,etc.There was a free minibus into Funchal monday to friday,driven by a very nice maintenence man,who also maintained the swimming pool,and opened our safe for us.Excellent service.We must also thank Claudia & her team of cleaning ladies who kept our rooms and all areas in the hotel immaculate.We found our stay very restful&would love to return next year.We must also mention the Yellow Taxis we used were very helpful&honest with the fares.