Grand Base Fukuoka Tenjin

When we tried to book a hotel for 4 persons near Hakata station, they were all quite expensive, so finally we decided to move further but still close to the subway station (Watanabe-Dori). This accommodation was unmanned, but there was a video call with the staff to verify during check-in. Then, we also had to pay for accommodation tax which we dropped into a box. Similar to its branch in Beppu, this place was also pretty spacious. But this time, it came with two king beds, instead of three. Then, there was a separate kitchen area with a decent-sized fridge. The bathroom, toilet and washing machine were located in the same area. Please note that there was no dry function for the washing machine, so you need to use the drying ventilation inside the bathroom. There's also a small living room with a medium-sized sofa and a table. Along with that, a huge smart TV (with Netflix, YouTube etc) to entertain us. There was a small balcony outside the window where we could enjoy fresh air. There were a Family Mart, 7-Eleven and a supermarket within the neighbourhood, so it's pretty convenient to get all daily needs.

Excellent communication instructions ahead of arrival and we are fully aware of what to expect with the unmanned hotel check in. The place is unclean - the elevator is fully of dust on the wall and you can smell the old dusty smell. The cleaner ladies obviously sees it everyday and choose to ignore it as it’s the exact same for the 4 nights we stayed. The bathroom has lots of water stains, several strands of hair, the sink has an oil film glare, sofa seats are covered in brown stains. The bed is quite uncomfortable with the pillow being quite hard. We woke up with back and neck aches everyday.

We stayed here for 4 nights. Location is good, closed by shopping malls,restaurants and subway. Check-in via Tablet, interesting experience. More instructions will be good especially for those who have less experience in handling mobile technology. Facilities (kitchen, utensils, microwave, kettle, bathroom, shower, hot water, humidifier) are very good and well considerated for visitors to use. Areas to improve: Our room is for 3 ppl, 2 double beds. One to be shared by 2 persons. Guesses that the mattress has been used for sometime, it's not firmed to support 2 persons to sleep at leveling, affect sleeping quality. Replacement is highly recommended. Bed sheet are wore out, bed frame is damaged nearly hurted my feet, should be repaired or replaced. Overall comments is good. Pls consider my comments on areas for improvement.

The hotel room was good and clean. The communication could have been improved. The property is supposed to have washer and drier but the drier seems to be broken. The host communicated to use bathroom vent to dry clothes without even a drying rack. That was disappointing

In a walking distance to the major stations Tenjin and Hakata. There a lot of options for shoping and sightseeing in the nearby area. Very cosy in a Nordic style room that is equiped with everithing that you can need. Very quiet, clean and new. The accommodarion is for a reasonable price. I can recommend it both for short and long stay.

Cette résidence est idéalement située proche des grands magasins, des parcs et temples et des quartiers intéressants. C’est ce qui justifie la note de 4. L’appartement est bien équipé et le lave linge est très pratique. Mais il manque de la luminosité d’autant que nous étions au Rez de chaussée. Nous avions l’impression d’être dans une cave. Un peu bruyant également. Les lits ne sont pas très confortables et les dessus devraient être changés. Une couette serait la bienvenue. L’emplacement sauve cette résidence.

ホテルの宿泊室内の清掃が徹底されれば良いと思う。 宿泊税についての説明がなかった。宿泊税は７歳未満は受付対象外であることを玄関の貯金箱に描いてて欲しい。

長期滞在に最適なホテルです。キッチン、調理器具、食器、冷蔵庫、洗濯機、浴室乾燥があり、自宅のようにリラックスした気分で滞在できました。近くにコンビニやドラッグストアもあり、天神地下街に近く、足りないものはすぐ買いに行けます。 長期滞在だと、フルサービスのホテルにある毎朝の清掃やリネンの交換、朝食などは要らないので、その分安く泊まれるこのホテルは費用の面でも良かったです。 設備面で２つだけ改善すると良いと思ったことがあります。 １つは、エアコンの風向が調節しづらく、部屋の中で部分的に暑い場所があったので、扇風機を備え付けにして欲しいです。 ２つ目は、エアコンのフィルターにホコリがびっしりで目詰まりしていたので、エアコンの清掃頻度を見直した方が良いのではないかと思いました。この酷暑でエアコンがきっとフル稼働なのでしょう。 全体的は、とても良いホテルでした。

キッチンや洗濯機がついており子連れにはとても過ごしやすいのですが、洗濯機が猛烈に汚かったのが残念でした。中のフィルター？に埃がパンパンに溜まっており、使用の際は洗濯機を掃除するところから始まりました。 また、子供就寝後にテレビ付近の電気をつけたかったのですが、なぜか調整できるライトはベッド上にしかなく、テレビ付近は真っ暗でした。 それ以外は立地も良くとても便利でした。浴室乾燥で翌朝には洗濯物がカラッカラに乾くのは子連れにはありがたいです。