Motosu Phoenix Hotel

It is a beautiful outskirt hotel. However, the buffet breakfast and dinner soso only.

因為大雪封路，自駕車輛無法前往本栖湖酒店。 透過trip.com電話致電了酒店員工，雖然英語能力欠缺一些，但酒店職員是很耐心及細心的聆聽。最後找一位能說英語的同事說明清楚，知道取消原因，總好過不明所以不出現。雖然全數金額無法取回，但安全比一切重要。

Amenities Kettle didn’t work. Could not be replaced. Heater didn’t work and could not be fixed. We were freezing for days. Got extra blankets and a shoulder shrug. Cleaning I had incredible dust allergy in the room. Could barely breath. That’s doesn’t usually happen unless there’s heaps of dust. Very disturbing. Hotel Overall very run down. As if someone had a great idea and then didn’t finish and/or didn’t maintain. Run down tennis courts. View of my Fuji Can’t really see it. You can from dining room and that is it. Not from lake or anywhere else. So don’t be mislead. Location It’s lovely and quiet. Depends what you want. 20 min from town. Shuttle busses and tourist busses. Just be mindful of time and get day passes or it sums up days. Hotel shuttle to station is free. Shuttle bus Make sure each day the ask when they leave/return. Time changes without warning and if you miss it you have no way back past 6pm. Driver was very nice. Food Was OK. Typical buffet. Not issues. Staff Friendly but barely speaks English. This is he eternally the case, so get Google translate.

The smell is unbearable! Worst hotel food of my life. We booked seeing the good reviews and photos online, only to come and see a completely different reality - the hotel has a moldy smell everywhere, the staff seems lost and confused, they speak ONLY Chinese (not Japanase, not English), so they could not answer any of our questions. The windows in this place are never opened, the rooms are not clean. The location is inconvenient as it is a bit far from the bus stop, riddled with steps. The path leading to the hotel from the road is asphalted. The breakfast and dinner are terrible! I could see the food from the evening before still being displayed for breakfast. Everything was cold and hard, tasteless. Avoid this accommodation unless it is last-minute.

很新的温泉酒店，位於本棲湖畔，欣賞富士山美景的好位置，晚餐是自助形式，比較豐盛，交通有點不變，從東京過去坐巴士換2次車，酒店有到本棲巴士站的接駁車。