Breezbay Lake Resort Kawaguchiko

Room is big and clean. The view of kawaguchiko looking from window is amazing! Lake and mountain can be seen clearly without any obstacle. Remember that Fuji mountain is on the opposite direction.

The staff here was friendly and good in English. Can communicate and understand what we need. Highly recommended the location of the hotel is near to the bus-stop also, from both directions. And the view was nice can see the Kawaguchigo lake but without Mount Fuji, because if the direction. Hotel breakfast was buffet style, various type of choices and Japanese food to pick!

Traditional Japanese hot spring hotel with beautiful lake side view and experienced front desk. The hotel is located just near the famous Tenjozan cable car station and quite easy to access to other attraction site on foot or by riding a bicycle. A 90 min all-you-can-eat hot pot buffet is provided during the stay as well as the delicate Japanese style breakfast. Hot spring can be found in each guest room and on the 2nd floor for public use as well. Overall, I am quite happy with my visit to the Breezy Bay hotel.

This is not a hotel, but a day-boarding school type facility. They want your shoes removed the moment you step into the hotel, which I understand they want to keep their carpet clean, except the carpet is a standard one, nothing fancy. I don't understand the fuss they make around shoes that much. Extremely unfriendly reception staff. If you ask for anything, their answer is NO. in fact, NO seems to be only word they learnt in English. THEY DO NOT LET YOU STAY IN THE HOTEL LOBBY AFTER 11AM. I had to sort out my travel to Tokyo, so I checked out of my room at 10am and was sitting in the lobby when staff told me to move out of the hotel at 11am. WHAT IN THE WORLD? What is the damn purpose of a hotel lobby? When I questioned them if they advertised this 'policy' anywhere on their website or third party aggregator website like trip.com/booking.com etc, they simply shrugged and were adamant to throw me out at 11am. 3-4 staff members came and stood in front of me, trying to intimidate and force me out of the hotel. Being in a different country, this was extremely scary for me and my family. If a hotel can do that to their PAID guests, imagine the level they can stoop to. God forbid, in an emergency, they would have left us on our own. The hotel thrives solely on its location, which is the only plus, and also why I chose this one.

I had came to this hotel at 2025, in 2026 I have a planned to visit this hotel again but cannot.

The hotel is old an outdated. The staff were very friendly and helpful. Location is very good.

Terrible man at front counter. Didn’t appear to be aliases that all rather just an angry man who was totally unhelpful.

nice view of the lake in the morning, self-service breakfast included multiple types of food, clean and confortable public bathroom, chairs and table inside of room at the lake view window

I saw some negative comments but our experience was very nice. The dinner is good.