Hyatt House Nashville/Franklin Cool Springs

The staff was absolutely fabulous. The rooms were spotless. The bar was great. The live entertainment was fabulous, and the pool was enjoyed by all the kiddos.

I always stay at the Hyatt House when traveling for work. I've never had a bad moment at this location but it wasn't as clean as normally. I had to deep clean the bathroom myself and the elevators floors were sticky.

Easy and quick check-in, clean spacious room, great amenities, delicious free breakfast options and located in a great location for anything you need. Convenient to the Williamson County AG Expo center. We've now stayed here twice for wrestling tournaments.

Beautiful town; convenient to shopping, gas, everything. Extremely clean and very helpful staff!

When we visit the grands - they love to spend one night in the hotel with us. The rooms accommodate well, with 2 queens and a sleep sofa. It's great to have the kitchenette & living area & they think the "free" breakfast is amazing. This is our 2nd stay. The room was clean and the rest of the amenities are as well. Plus the price is family friendly too!

This, property was very clean and quiet and close to so many restaurants and shopping. Will definitely stay again.

This is normally my favorite hotel that i like to stay at when I visit Nashville. They had live music on this particular day. Unfortunately we had to stay on the lower level. It felt like I was in a dungeon and I was a bit claustrophobic. The bathroom fan stayed on all night. There was no way to turn it off. We had to get extra sheets and towels for the room. The lady at the front desk was super sweet.

This is my third time staying at this hotel and every time has been a wonderful experience. The rooms are spacious, the beds are comfortable and the rooms are clean. The area around the hotel is great for walking dogs if you have one and tons of options for food. While I was there they were having a whiskey tasting with appetizers and it was so pleasant. The bartenders were friendly as well and breakfast was honestly one of the better hotel breakfasts I’ve had.

The property was very clean. My toilet wouldn't flush but maintenence was able to fix it. Bob down at the bar was incredible. They had a live band in there but the kitchen was closed all week. The following night the bar wasnt open and the manager couldn't pour. Overall I may visit again. The issues are easily fixable and most likely one offs.