INNSiDE Frankfurt Eurotheum

My family absolutely enjoyed staying here. Even thought we stayed for a day here, we wished we stayed more because the location was great and the views from the room is amazing. The staff were excellent, they were very helpful. I stayed in Germany for 10 days and in different hotels, this is the best place we stayed.

Das Hotel besticht durch die Aussicht auf die Frankfurter Skyline. Die Ausstattung ist funktional, könnte aber ein Update vertragen. Die gebuchte Kategorie war „Villa“ und hier ist das Highlight die in den Schlafbereich integrierte freistehende Badewanne vor der Fensterfront.

I've stayed in a bunch of hotels, and this is in the bottom 10% for the price. It's in a mixed-use (mostly office) building, and appears to be more apartment-style than hotel, although there is a staffed front desk. It could be good, but isn't -- maybe 2.5/5, but for the price and all the other good to very good options in Frankfurt, it's a 2/5. The good: nice building, pretty views from windows and especially from the circular glass elevators at the corner of the building. There is a "kitchen" in each room (I think; at least in mine) with a daily-stocked minibar with 2 waters, 2 beers, and 3 fritz cola sodas. I got a room on the 29th floor. The bad: basically everything else. I can't tell if these were cheap/badly done residential conversions of offices, or weird hotel conversions of apartments, or just dumb German design or form over function, but nothing actually works well. 1) There's a kitchen area, and a coffeemaker and tea kettle, but no power sockets in the kitchen area. I had to take the tea kettle into the bathroom and run it there. 2) Housekeeping uses the "big refillable bottles", and filled the soap and moisturizer bottles with moisturizer. There is no soap. Fortunately I'd brought bar soap from other hotels. 3) Internet is horrible -- 8mbps x 3mbps with dropouts every hour or two. Password is a random username and password, rather than normal room number/last name, so logging in each time is also a pain if you didn't write it down. Cellular would be faster except that on the 29th floor of a tall building, coverage is intermittent too. 4) Room given didn't match photos or description on booking website, but I'm not sure if that's the fault of the hotel or the booking website. 5) Shower is truly mediocre to bad. Has almost no water pressure for *cold* water, only hot water, and two separate knobs vs a mixer tap. Turning the hot water knob slightly (it sticks) goes from too-cold to burning-hot. 6) Shower is actually tiny relative to overall size of room; room layout overall is bad due to design choices (wedge shaped), so there's a lot of wasted space. The toilet is across the hallway from the shower room (common in Germany I guess), but there's also a closet off the bedroom which is basically useless. 7) Loud in-room refrigerator; wouldn't complain about this except for all the other problems. 8) Housekeeping does the minimum to clean room; requested change of sheets, not done, etc.