Oasis Imperial & Fortaleza

Hotel I was second time visit Very nice Restaurant good Can view sea good~

Localização ok, mas a limpeza do quarto estava muito ruim, tivemos que pedir para trocar de quarto.

Hotel bien placé mais plutôt pour groupes

Gostei bastante da localização do hotel. Atendente bem prestativo, quarto precisando de uma repaginada, chuveiro top, Café da manhã excelente! Área de lazer boa da para tomar um sol e uma gelinha susegado.. Ainda da para manda um treino na sala de exercício.

Quarto super confortável. Café da manhã sensacional. Excelente localização.

Hotel com ótima localização, funcionários cordiais, limpeza do ambiente, bom café da manhã.

Os funcionários excelentes. O nosso quarto com muito mofo, teto todo manchado de mofo. Muito desagradável. Café da manhã simples. Gostoso pra muitas pessoas. Mas a moça se negou a fazer omeletes. Não entendi o motivo. Hotel em frente à praia. Piscina boa mas o ladrilho todo soltando, muito perigoso

I have been staying at this hotel for 20 years, and every year, the condition gets worse. The rooms are very old and tired and in need of renovation, as they haven't done anything to the rooms in the 20 years I have been going there. The swimming pool is not working and is closed, I was told that is has been out of commission for 7 months now, and they still haven't fixed it. But they will charge you extra for a room with a pool view that is closed, what a joke! They have now closed the restaurant, and they are now serving the breakfast in a back room on the floor above.The breakfast at the hotel was once good, but now they have cheaped out on everything with not that many choices, they even water down the scrambled eggs to a point that it is just a sloppy soup that you almost need a spoon to eat it with! There is always at least 1 of the elevators out of order, I was coming from the 2nd floor to the lobby when I got stuck in the elevator. The elevator was stuck about 3 feet from the lobby floor and had no ventilation, I tried to push the alarm button, but it didn't work, and there was no telephone in the elevator either to alert someone that I was stuck in the elevator, which was a little scary! I managed to pry the inside door open and noticed the cables that carry the elevator from floor to floor were in very poor condition and frayed, just an accident waiting to happen. I found a latch on the outer door, and I was able to pry that door open just enough to squeeze through

The pool was very nice and the staff were totally on point throughout the place. Unfortunately, the room was equipped with the loudest air conditioner and longest refilling toilet tank I've ever personally witnessed, which made it difficult to sleep between the two (literally and figuratively speaking). The toilet flush button eventually got stuck, so I let them know at the desk when I was heading out, with the hopes that their fix would also end its lengthy tank fill time. It did not. The switch for the air con didn't work either. Not only was it 30 decibels too loud to serve as background noise while trying to get to sleep; I had to leave the room to make calls. Room was also equipped with circa 1920 safe. Was just some box with a hole in the top for something to slot in and lock it, I presume, but that something was nowhere to be found in the room, so had to take my valuables with me, which obviously isn't ideal given the city's reputation for muggings etc. Lastly, there was a towel shoved under the mattress. I wasn't brave enough to inspect it, so maybe it was totally clean. Instead, I just shifted the mattress back and forth to flatten out the slope it was making the mattress form, washed my hands, and headed for a Boteca to drown the thought in gin and tonic. Place would be getting 1-star from me, if it wasn't for the helpful staff.