Candlewood Suites Lawton Fort Sill

Room had a mold smell to it. When i called to get cooking supplies they said they had ran out

The room was good and the front desk gentleman helped me out tremendously with my check in . He was very knowledgeable about his job

The tub was so dirty stained then it had hair in the tub. I had to put a towel in there. The stool have black around the inside. They need to provide customers cleaning products. Other than the stay was nice.

When I arrived a sign said to call 0 if checking in. There was not a phone in site. I had to walk around and only when another guest tried to locate the registration clerk for me. It was tattered. All but 1 were broken hangers, flat old pillows, old thin bedding, a large hole on the (p)leather chair arm without any (p)leather, the towels were like thin rags. Brian is excellent, he was polite & keeps it very clean in common areas. After 1 night I paid to go to another hotel. You have to go down and ask for a coffee pot or anything for the kitchenette. If you want new towels, they ask you to turn them in to get a new set(?) The owner needs to invest in the property: new carpet, bedding, towels, furniture,

First, A room was reserved 17 days in advance that was supposed to be a handicapped accessible suite, upon arrival no such rooms were available. Room that was given to us didn't even have grab bars at tub or toilet. Second, upon check in you must sign a contract that at their discretion they can charge you extra for this thing or that and you release your rights to arbitrate these charges. Third, the motel advertises that they have breakfast available. That consisted of a muffin and cup of coffee. When I questioned staff they replied "Well the website states a 'Grab &Go' breakfast. (Gotta love the fine print). They didn't even have a coffee maker in the room. Fourth, they advertise FREE wifi, however this wifi doesn't get you anywhere; you have the option to pay for extended Wi-Fi, which I did and I still was not able to stream YouTube TV, or videos from other apps. Luckily I have unlimited data and that worked just fine. This was supposed to be a four night stay, luckily ******* was able to negotiate a refund for the last three nights and we were able to change motels.

The room had a bad grease smell - similar to old fryer oil, which was rather unpleasant. The bathroom floor was very slippery; so much so I almost fell. It was as if someone spilled grease or cooking oil and it wasn’t properly cleaned. Also, the complimentary coffee was horrible. I travel over 100 days a year so not the best place I’ve stayed at but certainly not the worst.

The staff were friendly and the hotel was clean and quiet. I had small issues in that the chair for the desk in my room was broken and would not raise and the blow dryer didn’t work. Those are inconveniences and I can understand how no one might know, without being told. However, I was a little unsure/nervous when I left in the morning. I left at 3:30 am and upon entering the lobby, there was a person sleeping there. I don’t know if it was a homeless person that got in or the front desk attendant because they were no where around, but it was a little unsettling. There were not issue from it, aside from me not being comfortable and despite that, I would stay here again.

Our room had roaches! It smelled terrible; the only reprieve was keeping the window open. Running the AC created a terrible smell. We found multiple roaches in both bathroom and the kitchen/bed area. The only reason we did not leave was all the higher quality hotels in the area were booked. Very disappointing stay.

Spacious room. Comfortable bed. Only complaint it that the towels were small and thin. Other than that it was all good. Can definitely recommend Jimmy's Egg for breakfast!