Homewood Suites by Hilton Lawton

It was an overall nice property. It is a little older and some things could be updated but not terrible. Staff was excellent!!!

Things I liked...The rooms were big, especially the king room with master bath. The beds were very comfortable as well as the pillows. Liked having sitting area away from bedrooms and cooking area, even though we did not use it. Coffee and cocoa bar were excellent! Things not happy with.. The door never latched all the way when you left the room, just had to push on it hard enough and it opened. Anyone could of entered our room when we were not there. No coffee table in front of the sofa and remote control was missing. One of the shear curtains for the sitting room was missing as well as the closet doors for the queen room. Maintenance said there was a wild party in the room a few days before and do not know how the doors went missing. They replaced them on our second day. Not much choice for breakfast. Not usual Hilton great breakfast we had at other hotels. Just okay. Someone was smoking cigars in or around the storage room on our floor and that's all you could smell when getting off the elevator. There is none to little ventilation, so the smell lingered. Also no fans in the bathroom! My wife has crohn's disease and no way to air out the room. Even with the issues, we would stay again.

Spacious room. Bed is firm, pillows are extra extra soft. No hot water at all, just barely lukewarm. Needs some updating. Fine for a night

Great service when i showed up ok when i left old rooms old everything surprised it was a hilton breakfast what breakfast room service nope crappie AC/heat. Ok hot water not very long neither remote worked right for tv.

I loved the treatment of the staff, everyone was very friendly. The room was very clean.

No service. Stayed four days & had to go to front desk to get room coffee. You had to put your trash outside your door everyday.

I’m a Hilton honors member anyway, so I always stay in one of there hotels, but the room was better than advertised on here the pictures definitely don’t do it justice. I love that they had all the cookware need in a kitchen, glasses, plates, bowls, silverware, toaster , pots and pans, even the dish liquid to clean up afterwards! I loved everything about this hotel!

The toilet did not flush. Had to use a bucket of water each time I wanted to flush toilet, staff kept making excuses SMH. Sheets did not smell fresh. I left a day earlier, lost money but did not care. Do not waste your money. Please stay somewhere else.

So the front desk lady was sound asleep when we checked in at 11 pm. Had to wake her up and then she kept laying back down and closing eyes as checking us in. If she is that sick she should have been working or if she is that tired than the night shift might not be for her. Also AC is room didn’t work. When we checked out the next morning the daytime front desk person gave me the managers email as I took photos and a short video of this nighttime desk worker so I could send to management. Emailed this info to manager and texted video to manager as data file was too big. Now today five days later text only number is texting me asking info about stay. I asked manager if one of her works has that number to which she says no. But yet this person knows info of our stay so can only assume it is the now disgruntled employee. Waiting on manager to get with GM tomorrow to figure this out. If it keeps up and no resolution comes from GM and manager I will go to corporate and file complaint as I have this employees full name.