Residenza Conte di Cavour & Rooftop

Vriendelijk en hoffelijk personeel, gelegen op 5 minuten van de kathedraal, geweldige locatie. We vonden een organisatie van de kant van het personeel die een beetje faalde vanwege het probleem dat we tegenkwamen.

The staff were super nice, and helpful. And the view from the rooftop was also nice! The room was just a little bit bothersome since it was next to the boiler.

房間在老舊的街道中間，但是房間裏面設施並不老舊。我們住在頂層，有空調也不會感覺到熱，距離聖母百花聖殿特別近。附近有家很好吃的巧克力店

Posizione ottima per visitare la città. Molto vicina anche alla stazione dei treni.

We stayed here for 6 nights over Valentine’s Day and were pleasantly surprised, we were on a budget and this accommodation was the most affordable in the city centre. We were worried after reading so many negative reviews but we had nothing bad to say about here at all! We stayed in a classic double room with a spacious bathroom and a large window. Everything worked and the TV came with Netflix, YouTube and Amazon prime. The rooftop was lovely and we spent most evenings up there drinking wine looking at the lovely view of the duomo, I’m not sure why it was previously described by others as a ‘death trap’, the steps were quite steep but that’s about it. It’s very high up but there are railings all the way around, we felt very safe. Our room was very clean and the receptionists were lovely, they were able to assist with any request we had and always asked us how we were/how our day was. It is less than a 10 minute walk from the Duomo and about 15/20 minutes from the tram/train station. If we stayed in Florence again, we would definitely stay here again.

It was not the same as show the picture. Really is very different and the Rooftop was closed. So, next hotel.

The hotel was great and our room felt rustic in the heart of the city. Very close to the museums, the Basilica, and other amenities. There is parking available, but it is a 20 minute walk (like most hotels in the heart of the city). The staff were very friendly and helped us navigate the city and get checked in late at night.

THEY DO NOT ACKNOWLEDGE EMAILS! We booked 2 nights at this accommodation, and I informed the property twice that we will not be checking in at 3pm but we will be checking in early next morning as we want a place for luggage. When we arrived our PAID room had been given to someone else, We had a tour booked in which we missed due to the hotel messing us around by giving our paid room to someone else. When we finally got given a room, it was terrible, extremely small, we had to climb a very steep 'ladder like' stairs to get to our bed. The toilet was right in front of the shower door, virtually had to step over the toilet to have a shower. I have requested a refund, as they acknowledged they had received my email stating we will check in the early the next morning. I was told by reception on check out to email to receive a refund. I have emailed this property 3 more times since leaving as I have not yet received a refund. Do not book this place!