Holiday Inn Express Flint-Campus Area

Overall a nice experience. Customer service desk was prompt and professional. Breakfast crew had a nice layout. Room was clean and fairly quiet. Nearby where I wanted to go for a concert.

I had an issue with room access because the battery of the locker ran out at midnight when I returned to the room. It took more than an hour to get new batteries. The front desk informed me that they issued me credit due to this issue, and I received a hard copy of the updated receipt with a reduced price when I checked out. However, I noticed that the original price was still charged.

this was a nice property, nice rooms, and very convenient however the front desk person who handled our arrival was rude and unfriendly

The hotel was great, they thought of everything in terms of amenities. The area is sketchy but it was fine. Dont let the surroundings deter you.

The Holiday Inn Express Flint-Campus Area exceeded all expectation in every category. The room was VERY clean and quiet, the bed was comfortable, water pressure, bathroom fixtures, etc. were quite good. The breakfast area was spacious and clean.

Krystal was so nice at check-in. She made a fresh pot of coffee, recommended a very nice place to eat and have a drink and was overall just so friendly. Our room was clean and nice.

I had booked a two queen bed and was given a king with a pull out couch. Upon questioning this, as we had 4 guest I was told that I was out of luck and the king room was more expensive so basically I should be happy. I understand that it was a busy night and it was evident that they were having trouble as some people were given rooms which were already occupied but I think they could have handled the situation better. An apology would have been helpful as I am positive sleeping on a pull out couch that doesn’t really fit in the room (yes we had to rearrange furniture) isn’t an upgrade. Not to mention I needed to attend the front desk again as the bedding for the pull out couch never arrived.

We drove up the parking lot was trash ****s are growing up all over the building. The front door was smeared with fingerprints everywhere. It looks so trashy. We did not even get the room.

Breakfast was amazing! I've been to other hotels and have never seen several options, as well as consistently resupplying food when it ran out, compared to this Holiday Inn. I had breakfast several times at this hotel this past week, and was always satisfied. In fact, that was one of the deciding factors of choosing this Holiday Inn over other local hotels. The only complaint I really have was not having a Do Not Disturb sign ready in the rooms I've stayed in; I booked this hotel twice in a week, and both times, no Do Not Disturb signs were visible within the room. I usually had to go to the front desk to get a sign.