Ontdek uw verblijf in Ellerby

I was just disappointed of the initial checkin as I got in my room my request was never made. Very simple. I ask the 2 single beds to be combined to make it bigger. But nope. The late checkouts despite of willing to pay extra was just as it is. I could pay an extra night if I have to if they said so but no. We were from night shift of work and finished at 7 am that we got to the hotel at 7:30 and after breakfast few minutes of rest then we slept off. We got a call at 11 telling us about the checkout and told them I have already asked for the late checkout for extra charges but its only for 2 hours. Nothing more. The attendant started banging the door telling us to checkout as she needed to changed the sheets and so on and so for. We find it really rude.

We were lucky enough to choose this venue for our wedding reception. We had 120 guests, many of whom stayed at the hotel overnight. To date, I have not received one negative comment. Everything was organised to perfection, the room was impressive, and the food was nothing short of excellent. Although it was busy, no-one had to wait at the bar for long, and the bar was reasonably priced. Sarah and her team excelled themselves, and left us with wonderful memories of our day. On a separate note, some of our guest had their breakfast at the sister company, Gingers. Once again, all the reports I have had, have been excellent. Well done, The Embassy Hotel.

Can't say enough good things about this hotel. We stayed last Saturday night and were upgraded to a suite, which was the first positive experience of many there. We were there to visit my family in Driff but my father had just been taken into hospital nearby, so we also went to visit him there. It's not been an easy time lately and to top it all, my husband ended up being ill through the night from a takeaway (we think) from earlier that evening. He mentioned it to one of the staff at breakfast simply to explain why he wasn't able to face any breakfast aside from a bit of toast. On learning this, all the staff there at various points checked on him to see if there was anything he wanted etc. And the wonderful girl on reception (wish we'd thought to get names, it would have been nice to give them credit here individually) allowed us a later check out so my husband could get a bit of sleep before our long drive home. Thank you so so much, it made all the difference! This wasn't my first stay at this excellent, independently run hotel - previous stays have also been a very good experience, which is one of many reasons for booking again. But we were particularly impressed on this occasion and would like to thank all of the staff we encountered last weekend. Without exception they were friendly, kind and caring, when we needed that most. I cannot recommend this hotel highly enough. It's great value for the location and quality throughout, and the friendly, efficient service. We will 100% be booking again!

Although the rooms are basic, they are clean and comfortable. the are is right by Hull University but is quiet and the staff could not have been more welcoming and friendly. Pete who helps out at breakfast makes you feel like on of the family. We ended up buying him a garden gnome as a thank you for making our stay that much better