Bluesea Arenal Tower Adults Only

Would never consider going back to this place. We was booked to stay for a week however when we first entered our room there was a very strong smell of urine. When we told the bloke at reception he simply put his hands up and said “what do you want me to do at this hour” being 2am we asked to move rooms. After some battling he finally said he might have a room and took us to it. The new room didn’t smell but was very old and dated there is no possible way this hotel is “newly renovated”. Food is a disaster we looked and that was enough to put us off. We lasted a total of 8hours there and then checked out and booked ourself into a different hotel.

For the price....not bad! We paid just over £50 a night, all inclusive, so worth every penny, can't stay many places in UK for that price. Yes it's a little rough round the edges, furniture needs updating in rooms, x2 chairs out on balcony not been cleaned in a while, beds not the best, bathroom is small so don't bring a cat! Shower was hot and powerful. It's a 3 star in the making, food is ok, could be hotter and a wider veriety, dining area quite small. Staff seemed ok with us but we did treat them with respect and tried to speak in their language. Don't expect 4 star at 2-3 star prices. And yes the new alcohol rule in some parts of Spain is a little annoying, 3 drinks at lunch, 3 drinks at dinner, but at £50 a night just buy some beer if you need to!

We have just got back from a 4 day stay at this hotel. The room was mouldy,we had wee on the balcony from the room above that wasn’t wiped up the whole time we were there. We paid for all inclusive and couldn’t eat as they have a tiny dining room,you could cue for over an hour and by the time you get to the food there is only slop left. Every morning I tried to get cereal and there were no bowls available. We tried to get soft drinks from the bar and was asked if we are blind and told the restaurant is open,,we are not allowed to take drinks out of the restaurant and we didn’t want to go in. On the website it states snacks are available throughout the day for all inclusive guests,this is true you can pay for a small selection from the 1 vending machine they have.. They have the worst coffee I have ever tasted. The pool area downstairs is very small in comparison to the amount of people trying to use it! we managed to get in around tea time and the rude bar man that had asked if we were blind came and put a chain on the entrance when we were sat in it then walked off again. He didn’t speak to us just trapped us alone in the pool area. The terrace upstairs is nice,although it’s an extra charge even if you have already paid all inclusive! The pool is tiny,freezing and you don’t feel at all welcome by the staff. Out of all of the staff there was 1 person who smiled at us! the rest where very rude and gave us dirty looks the whole time. The small barman’s attitude towards British people is disgusting,I’d be ashamed to employ somebody like that in my place of work. We spent way more than we expected to due to the lack of food and drinks available and the quality of the food was not fit for people to consume. We both left with a sickness bug. We could not sleep in our room as the surrounding rooms where very noisy. The room above us was moving furniture round at 3am! The whole place is a joke I wouldn’t recommend anybody stay here. It ruined our whole trip!

Wir 3 Pärchen waren 4 Nächte da normale Zimmer gebucht mit all inclusive! Zimmern: -Zimmer waren dreckig -Dusche Fliesen kaputt, Verletzungsgefahr -Möbel kaputt abgewohnt -keine Steckdosen -Zimmer hellhörig -Bettwäsche dreckig -Handtücher dreckig Essen: -Frühstück war einfach nur ekelhaft, die Speisen die Angeboten waren (Saft, Kaffee, Eierspeise, Gemüse) -Teller, Gläser, Besteck dreckig -Frühstücksraum dreckig - all inklusive Angebot nicht nutzbar Frühstück 8.00-10.15Uhr Mittagessen 13.00-14.30Uhr Abendbrot 19.30-21.45Uhr -Getränke werden nur widerwillig rausgegeben Becherpfand von 1€ Mitarbeiter: -keine Mitarbeiter an den Bars -Putzfrau sehr laut und unfreundlich -Putzfrau schließt nach der Reinigung das Zimmer nicht mehr zu Im Großen und Ganzen ist das Hotel der letzte Dreck, wir dachten auch 4 Nächte voll okay. Nein war es aber nicht!!