The Masons Arms Hotel

Great hotel but restaurant closes at 5, only bad thing. But that being said there is loads of good restaurants within walking distance. The car park is a bit of a walk though, minimum 5 mins

A great atmosphere and fantastic staff, the service was brilliant with no fault and the food is amazing as per usual with the masons arms. I’d also like to just give a mention to the manager Rowena, she was brilliant and very attentive when it came to our table great service

First, the staff were all very helpful and pleasant. The place was clean. The bed was comfortable. You must understand this place was built over 120 years ago - it still has some of that charm, and the rest seems to have been updated piecemeal, as the need has arisen. So far, so as expected. But the restaurant hours are a little bizarre - they basically don't serve evening meals. OK, there are plenty of places in Louth, I suppose - weather permitting. But watch out for the shower tap that comes off in your hand, or the broken flush on the toilet. I guess you could say the place is packed with eccentric charm, but you know what? I may even risk another stay!

Our room was spotless, the bedding and towels were very good. The bed was very comfortable and our room was quiet. The Masons Arms is convenient for the town centre and parking. The only negative point was that we could not have breakfast earlier than 8am.

Room was nice and clean , bed comfortable. And overlooked the shops . We could do the stairs , some people might not be able to climb the stairs to the room Gentleman on the desk was polite and friendly. Breakfast was enjoyable , helpful staff An enjoyable stay .

Nice spacious room with comfortable bed. Great location, but parking is blocks away. Needed a fan-heater brought up because room heat didn't work all the time. Very friendly staff. Excellent afternoon tea in the dining room. Good breakfasts. Room 8 hears lots of noise at night from cafes down in the lower courtyard.

The rooms are spacious and well equipped with plenty of 3 pin and usb power points. Being a coffee snob and working in my room until late it was great to have a Nespresso coffee machine available. Great shower with nice toiletries. The only gripe is that it states there is "free on site parking." there isn't! You have the use of a car park a few minutes walk away, which the reception desk registers you for, however the information on the web site is mis-leading and a bit of an inconvenience when you have a lot of luggage to take back and forth to the car each day over a three night stay? The other big disappointment was that although it has a restaurant, they do not serve food past 6pm. There is a burger place to the back, which is part of the hotel, but the food comes in takeaway packaging?

Disappointing would be nice to have a mini bar in the room due to the bar closing so early. Breakfast was also not great, my poached eggs were undercooked on my eggs florentine. After sending it back when my replacement came it was awful the egg were hard the muffin was so tough I couldn’t cut it. I was very disappointed The bed definitely needs changing as it’s definitely seen better days and the pillows are as flat and hard as a concrete floor. We travel a lot and this hotel definitely needs some TLC

Disappointed didn’t have green milk for my coffee when they said they did. And the soup that was on the menu, wasn’t the soup of the day of which changed twice and waited about 30 minutes for this to come with a teacake