Song Hotel

Our first booked room left much to be desired, dirty windows and unkept lawn with many insects in the courtyard. I asked for a room change and management swiftly not only changed but also upgraded us to a two bedroom villa and were very apologetic. I really did enjoy my stay and would recommend this place to all families and couples.

This Hotel is located on beautiful grounds, however it is a real shame that they are letting the weeds takeover everywhere. Still very pleasant to walk around the complex with all the trees, flowers, lake, swans & ducks, but it breaks your heart to see the weeds taking over everywhere and there is what once would have been a beautiful Rose Flower path and the roses are still flowering but no maintenance at all and weeks are taller than the rose bushes and all they seem to do is just the grass and forget the rest. Rooms and facilities were very clean, so I was impressed. Room layout is excellent and very, very big with a courtyard and external spa, you start to relax as soon as you walk in the door. The only thing that put me and my wife off is the mahjong table in the main room on the first floor. TV had no movies and no English Chanels at all. Food in the All Day Dining (Chinese Restaurant) was very nice but limited. Breakfast was not a very big selection and probably because it is not peak season, however it also was not very good and put us off even trying the Western Food for dinner and went across the road for fast food instead. Staff were very nice and polite. We want for my wife's birthday and apart from the impressive building structures, there was no WOW factor for the overall experience.

As a family of four with two kids we had a wonderful stay at Song Hotel in Dujiangyan. The location of the hotel is very convenient, right next to the ski hall and a mall. To Qingchengshan it is only a 15 minutes drive. The service was excellent and especially Dai Xiao made us feel home and helped us with everything we needed. The villa had a beautiful view on the mountains and the private hot tub in the backyard was very relaxing. The villa was equipped very well and we did not miss anything - also the two restaurants (Chinese & western food) were very delicious. We can definitely recommend it and we want to come back soon!

Good location to visit Dujiangyan and go to the water and snow park. Villa is very spacious and design. The environment is green and quiet. Staff is helpful. Food is good.

酒店就在成都文旅城裡麪，非常大，集休閑娛樂美食為一體，相當方便！地理位置很好，出行也很便利！酒店服務超讚，感謝Tibbers的熱情服務，對我們此次入住的接待和照顧！希望有機會還能再來都江堰，繼續感受這裏的風土人情。

房間很大，佈局很有特色，管家小美的服務很貼心，有提前幫忙佈置好沙發床，放好48度温泉水和歡迎水果，品質酒店就是細節到位，從床鋪到毛巾，可以看出酒店服務人員的用心，由於爬山下來晚了，還幫忙延遲退房，酒店入口的綉球花很美，對面就是融創茂

非常喜歡這家酒店的氛圍，安靜、雅緻，讓人可以放鬆身心。入住前賓客關係經理Tibbers就打電話詢問房間要求，加微信把酒店各方面訊息發給我，服務很細緻，酒店配套齊全，住在這裏很方便，讓我在旅途中得到了充分的休息。 下次來都江堰必選青城宋品酒店！

酒店特別大，就在文旅城旁邊，還有一個遊樂園，雪世界。還有商場和電影院，到這邊玩都不用出去，都很方便，來之前Tibbers就提前打了電話，到酒店又前前後後幫忙辦理入住和介紹，特別熱情。夏天再來～

硬件還可以，但是説服務，一個超六星級酒店可以如此垃圾，史無前例，迷你吧飲料少的可憐，打電話叫送幾瓶礦泉水，足足等了半個小時。早餐品質和品種一般，跟幾百元的商務酒店差不多。退房，讓擺渡車來接去停車場，等了40分鐘沒人來接。最後還是自己走路去的。無敵了。