Kempinski Central Avenue Dubai

Ik arriveerde rond 16.00 uur bij het hotel om in te checken. De wachttijd was te lang en de kamer was nog niet klaar. Ik heb 's avonds twee keer gebeld om een ​​ombouwstekker te bestellen, maar die werd niet geleverd. Er was geen tandenborstel.

This is a hotel that’s absolutely not at luxury standard. At a good location but staff attitude (except for room staff) is bad. We had two twin rooms and the hotel said only one twin room was booked and the other was a double bed. Room size wasn’t accurate too, trip.com stated 45sqm but hotel told us it’s only 41sqm. The curtain isn’t clean too, attached photo proof. Kitchen utensils weren’t clean too. On my first night, I called to ask to provide an option as there was construction going on even at 3am midnight, concierge said they would check but never return a call after.

The location is soooo good . 1 minute to Dubai mall.just abit of construction noise

Great hotel in the perfect location and, phenomenal service. Highly recommend!

Great location can’t complain facilities wise a bit boring very close to Dubai mall or as a matter of fact part of the Dubai mall

Good location with direct access to Dubai mall. Some of the rooms also have views of burj khalifa

If one wants stay at the heart of Dubai, Kempanski Central will be your best bet.  It is a full services  hotel with a smile.

I stayed in Dubai for 12days, I have stayed in several hotels including Sofitel, LEGOLAND, Atlantics, Ritz Carlton and this hotel, this hotel is the worse one. We ordered through trip.com for a burj khalifa view , when we arrived, the reception lady persuaded us to add 3000AED to a bigger room, we rejected because we have paid all room fee in trip.com, the she gave me a room with a renovations smell, the smell made me headache and this kind of renovation smell is harmful, so I complained, I don’t understood whether if I don’t pay extra money to upgrade, they gave me this kind of smelly room. Finally, they changed our room but the view of burj khalifa is missing, I don’t argue with them, it’s so tired but I don’t think it’s a 5 star hotel. Very bad experience!