I recently stayed at the hotel, and my experience was truly exceptional, thanks to the outstanding service provided by the staff, particularly Happy from the reception. From the moment I checked in, Happy's warm and welcoming demeanour made me feel like a valued guest. Her attention to detail and genuine interest in ensuring my stay was comfortable went above and beyond my expectations. Happy's dedication to customer service is commendable, and her positive attitude left a lasting impression. The hotel is fortunate to have such a dedicated and personable staff member. I highly recommend this hotel, thanks in large part to the exceptional service provided by Happy. She also gave us free cookies! 🙂
Room - we got the view of the Museum of the Future from the toilet, however the view from the room was blocked by external almunum cladding. It’s find though as most of the time we were outside and enjoying the sightseeing in Dubai.
Breakfast - we enjoyed the special dishes that changes daily! I hope more choices of dishes. The special dishes such as the avocado toast and steak and eggs are the best!! Love it! Fresh fruits and juices are great!
Concierge - fast and efficient, helped me to call for a taxi (though the hotel taxi was initially offered - price is x2 of the normal taxi).
Housekeeping - reliable. They did a great job making our room tidy and nice to rest after a long day.
Check-out - as our flight is still at 9pm, we were allowed to stay in the room until 2pm and they allowed us to use the club lounge until 6pm FOC.
I strongly recommend this hotel when you visit Dubai!! Thank you voco Dubai hotel to making our trip to Dubai memorable! Kudos! Keep up the good work!
Vertalen