Quality Inn

The staff is nice and very helpful. The hotel is clean. The beds are ok. The place could use bit of an upgrade. Room rates are reasonable. Nice to have a little breakfast in the morning to start your day.

Very clean and wonerful staff. The only things they didnt have was a ice machine or elevator . Also the pool wasnt open yet. But from what the staff had said they are newly open and still doing renovations.

I booked six room for my nieces wedding in July The room was clean and the staff was friendly and helpful We were able to all be together on the second floor and it changed to a nonsmoking motel two months before we got there but I was notified by email There is a smoking table outside

We were staying one night visiting family. The options in Chatham for decent mid range accommodation are limited. We had originally booked at the Kent Motel as the average review score was over 3 and the price was $57 including tax. We drove in and the clientele sitting outside there rooms was scarey. We drove out and went across the street to the Super 8. It was about $50 more but was worth the peace of mind. The Pros: the unit was clean. The air conditioning worked and it had a decent mimi fridge. The bed and pillows were fairly comfortable. Cable TV with a decent amount of channels and WiFi which worked fine for me. Best of all it had a decent continental + breakfast (you could even make a waffle.). The Cons: As you can see from the pictures the decor needs a revamp. The The TV Cabinet had a big hole in it. The wallpaper on the walls had these hand written arrows all over it. We were excited that it had a pool and were told it was open to 10 PM. Unfortunately the liner in the whole pool was green with slime / algae. I am experienced with pools and was going to vacuum it as there was a a pool vacuum, unfortunately there was no filter operating, and no water circulating in the skimmer. It just seemed to scarey to risk a swim. Overall we wanted a clean low to mid priced motel. It was the best of all the options on this part of town. The decent breakfast made up for my disappointment with the pool and decor. If they corrected this I would rate it a 4.

Property was brand new and exceeded my expectations

Terrible. Accidentally booked as 1 guest instead of 2 for my husband and I. The cost is the exact same on *******, when we got to the hotel they told us they charged us an extra fee of $10 but charged my credit card $15. They also won’t let you checkout of the hotel until they’ve checked your room, which is literally the first time that’s ever happened to us at any hotel/motel we’ve ever stayed at.

We wish the pool would’ve been open, and the manager can be a bit strict but overall it was a great place to stay for a night or two in Chatham

Terrible. I accidentally booked as 1 guest instead of 2 guests for my husband and I. When we got to the hotel they said they were charging us $10 for the extra guest. The price for 1 guest or 2 guests is literally the exact same price when booking on *******!!! Not only that, but they charged my credit card $15, not $10. They also make you check out at the front desk and make you wait so that they can check your room before you leave! This has literally never happened in all of the hotels/motels I’ve ever stayed at. They also only gave us 2 pillows in the room and we asked for more pillows and they gave us 1. So one of us had to sleep with only 1 pillow. Please avoid this hotel, it was not worth it!!