Regency Hotel

Excellent quality hotel, really friendly staff, super clean rooms, and exceptional breakfast. I’ve stayed several times for work over the past few months and every stay has been flawless. I’ve been in several different rooms over the months and they are always spotless, beds / pillows are super comfortable, and if you’re front facing, a fantastic view of the sea. As it is an older hotel, the windows do let in a little sound, but nothing wrong with falling asleep to the sound of the waves crashing into the promenade. Location is excellent right at the top end of the promenade with many many bars and shops wirhin walking distance. Special mention to the restaurant owner who makes the best scrambled eggs on the planet (and the rest of the breakfast is excellent too)!

We had a fabulous stay at the Regency hotel with our 2 children and 2 friends to celebrate my husband’s 60th birthday. It was clean, very warm and comfortable. The breakfast was good and the evening meal excellent, both for meat eaters and vegetarians. The staff were friendly, but in particular Kayden and Sally, who were wonderful. They were friendly, helpful, and it was a joy to be served by them both. The hotel is in a great location on the promenade and we had a seaview room which was really good. We loved the very quirky lift. We loved the Isle of Man, we went on a steam train to the seaside, an electric tram to the top of the mountain and a trike tour around the TT racetrack. There are some wonderful restaurants and in particular we liked Aura Indian and L’Experience (the hotel’s restaurant). The Gaiety Theatre is also worth a visit. We would love to return to the Isle of Man and would definitely stay at the Regency Hotel again.

We stayed here a couple days while exploring the Isle of Man. The hotel is simply charming. It is on the older side and located in a quiet area not too far from the Electric Train Station and the Horse and Carriage rides. It does have a lift but is small and narrow. The last time I saw anything like it was around 50 years ago in the apartment building my grandma lived in. Our room was comfortable. There were 2 good size windows that opened, since it did not have air conditioning. Off to the side was a nook area where there was a counter that could be used as a desk with a desk chair. A mini refrigerator was in the cabinet under the TV. The beds were comfortable, and it had a large bathroom that looked like it was recently remodeled. There is a restaurant there where we had breakfast one morning with a limited menu. In the evening we had dinner there. The restaurant name was Experience Restaurant and reservations are required. We ordered the chicken with dark mushroom sauce that was fantastic. There are some restaurants nearby but many of them, along with the shopping, are a distance away. You can walk it, but it will take some time, but it was not overwhelming. We purchased the Go Card which provided free transportation that could be used for the railroad, horse and carriage and buses. The bus stop was located outside the hotel, which was very convenient. The hotel did have a nice lobby with comfortable chairs and couches as well.

A friendly hotel offering excellent old-fashioned service. I really enjoyed my stay at the quiet end of the promenade in Douglas, with views over the bay.

Our recent stay at The Regency was superb. The property and facilities are all great but it was the people working there that really made it. Polite, professional, friendly and incredibly helpful. Everyone we spoke with was brilliant. Many thanks to all at The Regency.

Lovely hotel at the quieter end of Douglas promenade. We had a fantastic sea view room. The service was excellent and the food very good. Will definitely stay again.

Hotel with lots of character, quaint, not a critism, but like stepping back in time which is refreshing compared to more 'modern' hotels.

The hotel was not what we expected. The bedrooms were dark and outlook terrible but bathroom was bright and light. Breakfasts were not good - very dried up and often short of essential items like milk. Staff thought very friendly needed more help in their training [not their fault]. Also at breakfast tables weren’t cleared in time for other guests to get their breakfasts and they had to wait in the bar. Totally unacceptable. Made to feel we weren’t really needed at the hotel. But the saving grace was the extremely good dining experience [again if one could get a table]. Guests at the hotel were not guaranteed a table for dinner so consequently we were only able to eat there twice in the week unless we had a bar snack. Also not open everyday and not open for Sunday lunch . This should be openly shown on the website . I would not recommend this hotel except for dinner.

The Welcome was absolutely fantastic. We arrived at 9.30am & were so well received. We had coffee & toast & we were able to go to our sea view lovely spacious room. The hotel houses L’Experience where we dined at night & again on our last night. Our only disappointment was breakfast where the choice of cereals was very limited