Gastgebruiker
31 mei 2024
This hotel in fact not behave like hotel, in 1 year advance we booked summary over 2 months stay in atractive price 525 QAR (arround 130 euro ) per night with breakfast i can say that this price was avaliable for over half year at accor website ( one confirmation i added) but for not satisfacted for hotel price , at begining hotel just cancel my reservations with no reason , later for 15 months they lie to me about back this reservations , by the way they not back them , but regullary they asked about payment for reservation which one they never send , especially that oryginal reservations clearly say - payment in hotel. hard to count how many times hotel lie to us , especialy biggest liars hotel employers Sajith.THANDASSERY and Karan.Mehta - first one writing to me never use Mr or other polite names, but shows his rude behavior . over 10 years we are platinum and diamond members but we never meet in and hotel so many arrogant , lies and rabble. we was asking about contact with GM - he never write to us, eaven he personally invited us to visit this hotel when we was spending my 40 birthday in banyan tree cabo marques - where he was GM. one year later we make booking for birthday banyan tree doha - but as was showed stay sther was not possible, we had never been in Doha before , we wanted to see this country but if hotel behave like that - it have nothing in common with famous Arab hospitality., and we will not risk to visit country where hotel with impunity can behave like that,last lie was that , that when i was forced to cancel reservations and we choose Raffles in China , hotel send us a message that they will change dates for us - and when afer canceling reservations i asked for which dates they can change it - answer was thay thay can change dates but priced will be 800 QAR - they proof that for 15 months they just wanted to force us to cancel our reservations .down i plase one of confirmation : Your reservation is confirmed. Reservation number: MDBHDFDP Date of stay: From Mar. 13, 2024 to Mar. 20, 2024 Your stay: 1 accommodation, 7 nights 2 adults , 0 child Please keep this reservation number safe, you will be asked to provide it for any information related to your stay BANYAN TREE DOHA Al Khaleej Street, Mushaireb 4928 DOHA - QATAR Accommodation Reservation made in the name of : Mr W...... URBAN RETREAT, 1 KING BED, CITY VIEW 2 Adults , 0 Child Relax with the mesmerising views of the glittering city in our Urban Room. Designed in an understated modern style with function and comfort in mind, these rooms are perfect for discerning leisure and business travellers. ALL - LONGER STAY, BED AND BREAKFAST 7x QAR 525.00 per night
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