Their idea of handicap is a bottom floor room. I requested a walk-in shower and was told no problem, got a tub and told I could have a refund nothing else they could do. Refunds take 3 to 5 business days so had no choice but to stay. There's poop on the bathroom doorway, roaches in the room, burn holes in the blankets, paint all over the bathroom floor just disgusting and a sign out front that says "All New Rooms"
Vertalen