Navigate08017272417
21 april 2024
This hotel could be okay but so much needs to improve. We arrived at an empty reception area to be greeted by two receptionists who totally ignored us, sadly this was a theme through out our stay. The staff here with a few exceptions are the worst we have ever encounted, most particularly at the bar where time and again they would keep there backs turned from you even though they knew you were there .. no eye contact and certainly no smiles was the norm. Sevice at lunch and dinner could also be very hit and miss, some were friendly others barely would make eye contact. The place itself is tired as was our room, however every thing in room did work well and was kept very clean.. I would say the cleaning staff were the friendliest. The food and drink quality here was also varied between okay and bad , some cocktails we just couldn't drink at all, some staff had no clue and the red wine way to hot, hardly any quality brands of spirits available, probably the worst experience was at 10.00pm being served a drink in a small plastic cup as they always seem to be without enough glasses of any type. One plus is the beach and location, though getting out of the sea can be challenging as its quite steep. We spoke with other people who found the resort and some staff poor and like us will not return to Mango Bay, as for us, Barbados is well past its sell by date, far too many hotels need refurbishments and the people have definitely lost that nice island vibe I remember. We will not return to Barbados again .. there are so many much better choices.
Vertalen