The Elgin, Darjeeling - Heritage Resort & Spa

Good location with easy walk to centre of Darjeeling. Lovely staff. No central heating so they put heaters in the room and a lovely *** brings hot water bottles for your bed. Rooms are large. Food ok. However, the hotel is very, very tired and could do with an upgrade. Unfortunately found someone else’s nightie in bathroom cupboard.

The room especially and the whole hotel property were excellent, very tasteful and comfortable. The service is outstanding. The staff have been extremely courteous and helpful, always smiling. The buffet offerings could have had more variety.

We thoroughly enjoyed our stay at The Elgin which is located in easy walking distance to the main shopping and markets area. Also a short 2k walk to the outstanding Himalayan Mountaineering Institute and famous Zoo. The service was always professional, attentive and helpful (Priyanka, Dileep and Ashoka are just a few names). The buffet style food for breakfast and dinner was also of a high standard. Both inside and outside areas are wonderfully enjoyable to sit and enjoy lunch and a beautiful cup of Darjeeling tea. Our only recommendation would be for an update to the bedding and bath towels but we still rated it 5 stars as everything else far outweighed that small negative. Would highly recommend this historic hotel for an authentic Darjeeling stay. Janet & Baz, Australia.

I and my family thoroughly enjoyed our stay at Elgin. The hotel is very near to the mall and is clean, hygenic place. it is very well maintained without the vintage furnitures and modern amenities. The food was also delicious and they prepared special food on request for my infant daughter. The high tea concept also was superb.

Don't get fooled with the pictures shown specially the bathroom pictures,they r far away from reality n even d food is average specially for vegetarians most of all there is no view from d room as they mention in their room types u get a city view from few rooms but valley view is not at all there.

So we were 3 couples and my husband and me were with an infant. Our daughter is 8 months old. We had booked the deluxe suite so that we could get a bigger room. To begin with first of all, this property is completely run down. Literally apart from the lobby no place is maintained. The room is so rundown as soon as we entered we were all sneezing because of the dust on sofas and beds etc. and what follows is even more disgusting. My husband and me spotted 3 big rats in our room. We try not to think about it because it was extremely traumatic for us. We even had our tiny daughter. We screamed and ran out of the room and were then moved to the newer wing of the property. It was a nightmare. My husband and I decided we will never ever stay in a cheap hotel like this for the next few years. For the same price- Mayfair is 100% way better and more maintained. The kitchen is soooo dirty. The service is so slow. Please don’t stay. And if this experience is not reason enough for you to decide not to, I don’t know what is. After a lot of fighting, we were moved to the newer wing of the property that was cleaner but the linens were same, dirty and old. We were refunded for only 1 night when we stayed there for 2. And none of the consumables were waived. Which as per me was not at all adequate considering the trauma we as a family went through. Sleeping on the bed under which there were rats can be nothing short of a disaster for any hotel. BOYCOTT THIS HOTEL NOW.