Cumberland Inn and Spa

We never saw any staff, but communication was easy and pleasant. We made use of the small dining area and appreciated (but did not use) the common 'lounge' area, which appeared quite nice. Nice big room with tub chairs. Interestingly, room lights controlled with a remote. Parking was convenient. No breakfast. Walking distance to downtown.

I am a wordly traveler and never experienced a no contact....so weird....took them half an hour to answer my call....wouldn't answer the ring phone cam....after 3phone calls a human answered....gave me a pass code & room# walked in the room and turned around And went and found another hotel...the lady was rude & snooty......I would never recomend. ..this place....and their is no spa

We stayed here for the night while my husband was biking through on the GAP trail. We found the check in super easy, more like an air bnb. If you like the service and feel of a traditional hotel, it may not be for you. We for one like the privacy to check-in with no attendees, and come and go as we please. The room had everything we needed and there we some general sitting, eating and coffee areas that made the stay convenient.

Stayed here 1 night while biking Pittsburgh to DC and had the best night of sleep during our 4 night/5 day trip. The building appears to be from 1870-1900, with 10 ft ceilings and original hardwood floors. Everything was pristine clean. Shared bathrooms were fine. They have secure overnight storage for bikes and rags to wipe off daily grime.

We stayed here and had a nice comfortable room. There is no one onsite to assist us. Called “Contactless checkin”, which was ok, but when the coffee break room ran out of cups, there was no one to replace them before we left. Be careful which room you reserve. When they say the bathroom is private in the hall, it’s quite a ways from your room.

This inn is in a very cool historic property. I wish we could have stayed more than one day! The room was comfortable, and it was nice to have coffee and tea available in the lounge. Would absolutely stay again.

We selected this hotel because of its history. We loved the idea of staying in a place built in the 19th century. This place is well suited to a certain type of traveler. For example, there is garage storage for the many cyclists who visit the area. The rooms were quite clean. We stayed in a room where you had to enter the hall to get to the bath. The bath would have been shared if the other room using it was rented to the same party. As we were alone, the sharing room was taken out of service so the bath was private. Some rooms have attached private baths. There is a lounge area with coffee and tea available anytime. If friends/family are traveling together, the lounge is a bonus for gathering. Disappointments included the stained carpet on some stairs and small bath towels. As some stairs were polished wood, leaving stained carpet on some of the stairs seems a poor choice. The b&b vibe comes partly because the staff is not usually on site, but is available by text or phone. Also, because of the historic nature of the building, there are many steps and stairs. There are some workarounds if stairs are an issue. Discuss at booking to be sure you can be accommodated. Overall, we enjoyed the stay. Very inexpensive.

This inn is hardly “luxury”. The outside of the building has charm and our room, the Eliza, was nicely decorated, if a bit spartan. That is where the good news ends. We were texted contactless check-in instructions by David. Contactless check-in may be convenient, but I think in this instance it means “lazy”. We did not see or hear an employee during our visit. We were told to text the number with any issues, which we did when we realized that the dirty towels from the previous guest were still on the floor of our bathroom and we had no clean towels. By check out the next morning, no one had responded to our text message requesting clean towels. Additionally, the guests above us appeared to be moving furniture at 4 am, but given that there was no response to our earlier text about towels, we didn’t bother escalating the issue. While I prefer to support local businesses, I cannot recommend the inn to other travelers based on our lackluster experience.