Stanbrook Abbey Hotel, Worcester

不錯，酒店很大，餐廳食物也好吃

Everyone was kind, helpful and wanting to do all they could to make the Celebration of Life party for my father a great success. From Becca, with whom we liaised to set it all up, and Jess, who was in reception, to Clyde, who oversaw everything on the day, and Lewis on the bar later that evening, including Ellie at breakfast, the staff were delightful and charming. We were so very well looked after by everyone. Gavin welcomed me in the morning before the event and he put my mind instantly at ease, ensuring that I knew exactly who to speak to and who would be greeting our guests. The C&B staff were all also super but I am sorry not to have been able to read their name badges because they were working as I was speaking to guests and I am sorry to say I did not catch sight of their badges but their smiles were reassuring and they could not do enough to help. They were all marvellous too. My bedroom (306!) was gorgeous; the event room, St Anne’s Hall, was beautifully arranged; the way the staff made us all feel well looked after and that any request was readily accepted; the food was delicious and looked beautiful; the a**osphere was positive and uplifting. Breakfast was delicious. The bar food was super; having our drinks in the sun on the terrace after the event made us feel as if we were on holiday. It was a very special event overall and we feel that we gave our wonderful father a most wonderful and fitting celebration of life. Please thank everyone who worked on this event or during this event. They were all wonderful and every part of it , from the moment we were welcomed the day after my father died and we dropped by, unexpectedly, to see if it might be possible to have a Celebration of Life party - to the check out on Sunday after the event itself, was ‘top notch’! All staff were simply delightful and charming.

Spent pleasant couple of hours having drinks and canapes in the sun. Great music from Kit who is studying at the Birmingham School of music. Food was delicious and all the staff were very welcoming and attentive and a credit to the hotel. Will be back very soon.

We had our wedding here and everything was perfect from start to finish. Our rooms were lovely, food is great and staff are very helpful!

Superb place to pop in for a coffee or a bite to eat in the bar between 10am and 10pm. Nice and peaceful and relaxing. All the staff are superb and right up to the General Manager they are all welcoming and make you feel at home. Nothing seems to be too much trouble for them, they are all a credit to the Hotel. Bar menu offers a great choice of food from a light snack to full meal. With the option (depending on time/space) of eating it in the main restaurant. We will be back soon.

I surprised my wife with a night away here for her birthday and it was fantastic, the food was amazing, our room was gorgeous and every member of staff was very friendly and attentive. The hotel itself is stunning as well. We will definitely be back. :)

We took advantage of a three day deal that included a bottle of champagne on the first night, afternoon tea on the second night and a three course meal on the third night. The hotel was fairly quiet when we visited which had the advantage that we were upgraded us to a suite that had a balcony overlooking the grounds. We were intending to just have a bar snack on the first evening but having looked at the restaurant menu we decided to have a three course meal. We had eaten here a few years ago and although the food was OK it did not really stand out and we generally ate from the bar menu. I'm assuming that a new chef has changed things as all the food was excellent, we ate in the restaurant twice and I has the same venison main course as it was so tasty and melted in the mouth, we both enjoyed the crab and scallop starters and the chefs take on the back forest gateau was really different. All the staff on site were really helpful and helped make our stay special. The design of the hotel is unique as it was formally a convent with its own church to explore and has interesting grounds with a pond overlooked by a two seater swing for those Facebook photos. Hopefully it won't be as long before we are able to visit again

I ordered and paid for two cups of tea and waited and waited. I saw the staff member put the ticket up. There were very few people in the bar area or outside. After 15 minutes I went in to enquire at the bar. I explained that we had been waiting and the member of staff said he had just come on shift. I said we had been waiting and he said that's alright. I sad no it is not alright. He said he would sort it out. Another ten minutes elapsed and still no tea. I went back in and he apologised and offered a refund which we would need to request from reception. I asked if we needed paperwork and he went over to explain to reception. The receptionist was not particularly apologetic and then we waited another fifteen minutes while she tried to put the refund through. She had to put ot through manually and couldn't print a receipt so I asked her to email it. That was half an hour ago and still no receipt. Very poor service and customer service.

We went for afternoon tea to celebrate our friends retirement, beautiful hotel & grounds, really nice to walk around the Abbey. The sandwiches & cakes were lovely, staff were all excellent, very attentive, Joshie really looked after us and they did a special retirement plate for our friend which made it special for her.