Super 8 by Wyndham Roanoke VA

Great location for our trip! We were within 5 miles of our destination. The hotel allows smoking still which for us is not great to walk smelly hallways. The room decor was nice, but the mirrors were smudged and the lamps really dusty. Microwave and mini fridge work, but no coffee maker. The property is old, but for our couples night in Roanoke it served its purpose. Waffle House is next door and that was great the morning of checkout! Overall we would stay again all we needed is a bed and a shower. 2.5 of 5 stars. Needs work and better staff at front desk.

Upon arrival I was informed that I would need to pay a cash deposit of 100 dollars before being allowed to check in, even though my reservation was already paid in full. Luckily I had the cash on hand. Overall impression of the property was shabby and repairs were needed in some areas. Room was acceptable but worn, discovered refrigerator did not work after storing left over Dominos pizza which was soaked with water and not cold. First night could not find clerk for a blanket. Room not serviced no towels , trash not removed. Was informed by clerk serviced needed to be requested which I did for next day. Told clerk I requested service for room before leaving and still no service or towels, trash still there from first night. This was a most disappointing stay, and would not stay at this location again. Have stayed at your properties before and this was the first time I received poor service.

I don't expect much from roadside motels, but this room was in in terrible repair: gap in the wall by the heating/AC unit that allowed a breeze in; warped door such that the bolt did not work; only chair in the room was crooked. Front desk staff person was cheerful and pleasant. Next time through the area I plan to pass this one by.

Room was quite and comfortable. Only thing I didn't care for was the unexpected $100.00 cash deposit.

Backdoor lock was broken. After trying the key multiple times I found the light never changed from red. Check in lady did not think to tell me until I had already made a trip back around hotel to find out that I would need to do just pull the handle. It made me nervous knowing the building could be entered by anyone.

The best part about our stay was the check out. Room was disgusting. Hadn't been vacuumed! Stuff from previous people laying beside bed, refrigerator did not work. Lmao shades yellow and had holes in them.remote had no battery's and they was "out" of battery's. Breakfast wasn't prepar d well at all and the check in

Cold coffee, no one at desk in am, asked for working air dryer for 3 days, said we will find one , then 3rd day said no! Worked outside with wet hair. No juice or water for tea for breakfast.

I had left a Travel Lodge motel because it was intolerable to stay because room was next to utility room where A/C operated but at Super 8 this particular Super 8 request a $100 too back up the reservation . I'm out in my car. Money low...LOL

Don't let people smoke inside the property, specially ****, my room was a no smoking room but next to a smoking room. Too bad