Royalton Inn and Suites, Wilmington,Ohio

This was close to the activity we were attending. The office staff was also very responsive to our requests.

The internet Wi-Fi wasn't good! Free breakfast was limited and not as pictured . Front desk was friendly along with the cleaning guy. It could use some overall updating. I would stay there again.

Everything was fine except the indoor pool area was too cold to try to swim. The main reason we chose the hotel was for the indoor pool.

Wake up Saturday morning to no hot water on the shower...no one around to be able to complain ..rooms could use some updates...torn curtains and paint peeling

The hotel is straightforward but I was pleasantly surprised. Very good for a work trip.

Room was dirty crumbs on nightstand I have stayed at cheaper hotels that where much better maintained. not worth the price

Doors leading to stairs in hall and outside did not lock. Room key would light up that it read the key but door would not open many times without trying it multiple times. I think only once during the 2 day stay did the key work the first time. We had 2 keys and both keys required multiple attempts to open the door. Toilet kept running, had to jiggle the handle multiple times to get it to stop. Toilet seat slid as you sat down on it. Some kind of container/Fish bait left in Refrigerator. No housekeeping Services. Although you could request clean towels at the front desk. Breakfast was a Gallon of Milk in a refrigerator, coffee was terrible, muffins looked like Entamins donuts just rewrapped in plastic wrap. OJ tasted like it was possibly out of date. People were hanging out in the stairwell smoking. The most scary part was there was a person standing at the window of the room by the stairs leading up to 2nd floor, just angrily staring out the window. It was obviously and older male and he was wearing old jeans and a Lavender Bra. Just Glaring. He was there the second night also, although in a different bra. Might be an OK place to stay while your down on your luck but I would not recommend for the usual traveler. Tje only reason I didn't just go somewhere else was I didn't have the extra money to pay for another place to stay, PLUS other Hotels in the area were already booked up. We felt very uncomfortable in this stay

This property needs a total overhaul and renovation. I paid for a suite and they at first didn’t give me my room I asked for. When I went down to ask, the front desk guy advised the hot tub did not work in the room. The faucets were off of the hot tub, trust me, you wouldn’t want to enter the hot tub if it was working. It has not been updated since the 1980s. Would never want anyone I know ever to stay here. I will never stay there again.

What you would generally expect from an inexpensive in. The room was clean. The beds were made. There were towels and toiletries. There was a mini fridge in a microwave, and a coffee maker has advertised, but there was no elevator, which was a bit hard for me getting luggage up and down, the free breakfast was just packaged sugared sweets, like hostess cupcakes, powdered donuts and poundcake slices. The juice almost tasted carbonated like it was old and there were no hot or refrigerated items available. We did get what we paid for the room was very inexpensive, and it was cleaned the first night of the two nights. We were there although they did not restock the tissues, the shower drain was broken and needed to be held down with your foot while you were showering to be able to let the water run out. All in all, I might stay there again in a pinch if there was nowhere else to stay, but will be looking elsewhere next time.