Ontdek uw verblijf in Frisco

We have stayed at this hotel many times in the past however our recent visit to see our granddaughter graduate was marred by bullying and accusations of theft. The hotel requested we move our room on our second day of our stay. Being my sister is disabled and alone in the room she advised the staff she could not ”move the room” There was no reason given for moving our room however my sister agreed if the staff moved all of our belongings..later that night we found our roomkey was disabled. I called downstairs to Jean Carlos ( clerk ) at desk. He and security appraoched me whilst I waited. He accused us of ”stealing room glasses, pillowcases and hangers” We were still guests in the hotel. He then held us hostage in the room with his foot against the door demanding to search our room and luggage..being the hotel staff moved our personal belongings there was no way we would steal any of the aforementioned..my elderly disabled sister was now crying and took her clothes off the hangers that was moved by the staff and gave him the hangers leaving her clothes on the floor. For 45 minutes he accused us bullied us and threatens us. Finally I used my phone to video this thug then he started flailing his arms around ”don't video me don't video me” that was the only way we got him out of the room. He then charged my account $850.00 for items he claimed we ”stole” The entire trip was ruined and these two older women will never never visit this classless thug hotel again. We contacted Corporate with our concerns and the only offering was ”removing the non removed items from my bill” Another slap in the face from this thug team. Omni we don't want your hangers your pillowcases nor your room glasses! What a vile staff. We did not sleep at all that night knowing the thug has a master key and could potentially enter the room. We feared for our lives and still shake thinking of this aberrant behavior directed at two elderly women ..My advice? Stay at motel hell as this place is even worse!

It was a very comfortable 5 days~ The bedding was comfortable and safe. Especially the breakfast was very delicious and fresh. If you come back, you will choose this place.

Always enjoy staying at Hotel Indigo properties. Frisco staff is great. Room is very cool, as always. Their pet-friendly status is a bonus. Our stay was enhanced by Talia in the restaurant area…what a breath of fresh air during these times. Talia should be cloned for every hotel in the country!

Simple hotel with relatively new decoration. The breakfast was hearty, the vegetable omelette was great, and a variety of fruits. There is a parking lot. Can add an extra bed. There is a super-large mall within one kilometer, which can't be completed in half a day.

When the worst thing you can describe about a hotel stay is the sounds the elevator makes, you know you’ve found a great place to stay. The location, staff, rooms, service were all wonderful. Rooms were fresh and not time worn. Beds were very comfy. Space and organization were ideal. The employees were super friendly and helpful - quite customer-oriented. Breakfast area was well-tended and items replenished often. Pool area nice and supplied with towels. Wide variety of places to eat nearby and access was easy. I would most definitely recommend!

Very satisfied with everything, great stay experience!

Kara is absolutely perfect. When it comes to customer service she made me feel like I was at home and I greatly appreciate her. She’s one of the best staff here. I came from New York and I was expecting a package and she was looking out for it. She reached out to me direct and I really appreciate her customer service. I highly recommend come in here.

The room is clean, the price is reasonable, the facilities are complete, the service is good.

During the stay in Coivd, I went to ayass for testing. The hotel has disinfection certification and all aspects of cleanliness are very good. Take a taxi to the test site for 8 dollars and 9 minutes, from the airport to the airport for about 70 dollars, to the airport for about 40 dollars, the journey takes half an hour to 40 minutes. Parking is free. If breakfast is not included, it is 12.95➕tax. There is a Sam moon center next to an adult who buys a lot and eats a lot. If you like Korean food, Breaker Korean can recommend .