Ontdek uw verblijf in Austell

It was a good experience. Clean room. Good price. The only minor issue was the curtains blocking the AC unit. I pushed them against the window, and they held their place during the night. Would consider them again.

I first stayed at this property earlier this year and so in September 2019 I returned for a business weekend trip. Hotel is in a somewhat awkward location given a traffic island and the nearby Interstate 20 highway exits. But it can be reached and is easily seen from the highway. Cracker Barrel is walking distance behind the hotel and many other restaurants are nearby as is a grocery store and a Super Walmart. As to the property it is in reasonable ok shape. Love the fruit-infused water in the lobby and the fitness room with the free weights (albeit a small room). I don't swim but there is an indoor pool which guests seem to take advantage of during their stay. Breakfast is average; nothing spectacular. The breakfast area is of average size and not terribly cramped. Nice lobby area. One issue though....I reserved the room with an out-of-state (my home state) VISA card. I got the standard confirmation email from Comfort/Choice Hotels but when I arrived at the hotel mini-chaos occurred. I tried to use the VISA card to pay for my stay and after 3 swipes the card was still declined. I called my bank (BoA) to find out what was going on and they said everything was good on their side. Then the desk clerk informed me that, for some reason, the hotel computer software sometimes rejects out-of-state credit/debit cards. The clerk even called his manager to see if she could run the card and figure out what was going wrong but to no avail. Thus I had to use the hotel lobby ATM to pay cash for my stay. Fortunately I was only staying one night and the rate was reasonable but this is a HUGE problem. The hotel needs to get this fix because I can envision a volatile situation where another guest with far less patience than I would make quite the scene and with good reason. I have stayed at hotels in many places but have never heard of a hotel having issues taking out-of-state credit/debit cards. Hope this is fixed before my next stay and I hope nobody else has to be inconvenienced as I was. Room was nice and clean and had what I needed for a 2-night business stay where I spent little time in the room. I will keep this as my regular spot when I am in the area unless something goes haywire.

We checked out early from another hotel because it was dirty and it needed total a renovation. Im a germaphobe and when I stay at a hotel it better be thoroughly clean. This hotel check-in was fast and easy. The front desk agent was very friendly. This Hampton Inn is updated and modern. It is conveniently located next to a gas station, near a Walmart, and a Cracker Barrel. Walking into the room I am inspecting the bathroom floor, shower , coffee station, refrigerator and carpet around the bed. The room was very clean and it had a pleasant clean smell. The bed was very comfortable. The free breakfast buffet had everything I needed… fruit, oatmeal and yogurt. The gym was small but it had free weights and a treadmill. I would definitely recommend this hotel for an overnight stay.

Need a double bed for another stay. But I found that the refrigerator was small, which would be a little inconvenient if I live in a parent-child family. Other facilities and services are still good. Outdoor seating in front of the door is very good, a good place to drink beer and chat

I was very hesitant about staying at this hotel because of other reviews but I must say I was pleasantly surprised the room was clean only downside it was small. I would suggest a better complimentary breakfast which is basically non existent.But for what I paid I can get over that . I would recommend because the rooms were nice and clean as well as comfortable will return!

Where to start with this Hilton mess? First, it's successful in this location. And it's hard to argue with current success, except the knowledge every design element of ”Tru” will age like chicken gravy. Wow! A pool table 2-4 guests can use at a time while the actual pool closes at 9. Wow! There's no natural place to pull your car for checkin and people randomly stand outside. Wow! The front desk was pitch dark and our check-in agent was as friendly as... the same gravy. Great! Ice cold coffee on offer 24/7. Gee! Protruding random room features that catch your elbows until you learn the obstacle course. Yay! A $10 per room key deposit many likely forget, increasing daily room rate for the hotel. All this plus cramped rooms with 3/10 grade furnishings. The lobby looks like something Planet Fitness ate and regurgitated. This is a slapped together wreck which is not durable and it's going to look like trash in a few years - or less. This will not age well, and that's the TRUth. We are easy hotel customers and this is awful. Whoever the GM is here, they need help.