Ontdek uw verblijf in Al Shahaniya

The doorman and the porter were very nice. There is a car museum next to the hotel, which is said to have many retro cars. The road to the hotel is not very popular, and the hotel is very quiet and suitable for rest. Takeaways will be delivered to the floor. The room was booked as a suite, but the actual space and configuration were more like a king-size bed room, for reference. The service was good, but the overall staff felt insufficient. The Hilton that I booked in advance on Ctrip was not notified until the day before check-in that the overbooked order was cancelled. During the season, the hotel doubled and was full everywhere. I increased the price a lot and booked this Marriott-owned hotel instead. For guests who booked at normal prices, the hotel is not bad for the price. The hotel design is more local, and the lobby and corridors are carefully decorated.

The hotel is well decorated and has a bathtub. The bathroom is separated into wet and dry areas. The room is large and the bed is large. Unfortunately, the service was very unprofessional. After the meal was delivered, they did not clearly inform us that the food was placed under the table, so we did not find the food. We called to inquire, but the call was not answered. The refund promised by the manager the next day was not implemented. Moreover, the manager insulted us for not staying in a five-star hotel. The attitude was very bad. Moreover, the hotel WI-FI did not work, so we could not work. It was a very bad experience.