Ontdek uw verblijf in Uden

(in english since its understood by a larger audience). For a 4* hotel beds with deep holes in them are simply not acceptable (see photos) . Especially not when the hotel is advertising with their excellent bed quality and even offers to buy the beds with a brochure placed in the bedroom. What a laugh we had... We discovered late at night once in the bed about the bedstate (we came back from going out) so we didnt want to go to the desk again and change rooms. Wish we did in the end because we both slept very bad and woke up tired with backpains (which I dont have anymore since a long time now). By checking out I was asked about my experience so I gave my opinion. (which I would have done anyway). I was asked why I didnt tell about it straight away so I explained we went out etc and said that these beds are just unacceptable and therefor I ask at least part of our money back. Just be realistic: in a hotel the bed is one of the most important aspects of a stay. She couldnt refund anything she said. I asked for her manager for which she replied that she was the manager. I still had to wait and saw her talking to another employee which I think is real manager (lying) . After she offered an upgrade for my next stay which will ofcourse not take place. Since no refund would take place I told her I will write a review instead. Not for not getting a refund, but for the fact that this unacceptable fact was not compensated by my satisfaction. To be honest I dont see any other way they could have compensated other than making a refund anyway. Good luck with your policies and bad beds. I hope people serve themselves better than choosing your fletcher hotel.

Stopped at this hotel during a bus tour for 2 nights. It is not a regular hotel, but a country complex in the forest with a farm, a horseback, From Amsterdam, of course, far away (about 100 km), but, recalling the hotel in which it was stayed in Amsterdam once (the suitcase in the room was not fitted), and that, The hotel is a good place to stay for day 3, take a bike, travel around the villages (in Holland, every village and town deserves attention). But we had to be satisfied with only a accommodation - late arrived and early left. The rooms are spacious, there were 2 bottles of water at the check-in, there is a capsule coffee maker (no use). The bed is comfortable, snowy. Breakfast with freshly squeezed orange juice, delicious baking is decent. Also in the hotel you can have dinner, there is a bar, a big parking. The hotel recommends when traveling by car, but of course not for stops to examine Amsterdam or Kekenhof.

For our New Year's Eve stay, we were really looking forward to getting out and relaxing and having dinner on New Year's Eve. When we arrived we were given a warm welcome. When we got to our room we noticed that the rooms were showing their age, had not been looked after, were not clean, and had dirty bed linen - an impossibility! For New Year's Eve we were offered a really wonderful meal, which we were very pleased about. But then came the cold shower, there were far too few waiters for the number of people, we had to wait a long time for the waiter, as well as for the drinks, the waiters shouted at each other, the food, the starter and the dessert were absolute disasters, I got a New Year's Eve meal in a bowl!!??, a mass of sauce and meat mashed together and that for a 4 star hotel that is a NO GO. And so the evening continued, one dilemma after another. When we complained we were told that there were not enough people and the chef was ill. That is the stupidest excuse I have ever heard. I want my entire budget back!!!!!!!!!

Stayed for four nights Lovely room with everything needed for our stay, good use of the space re “wardrobe” for hanging up clothes. Loved the shower and that there were two options. The walk in aspect was ideal for those with mobility issues. The breakfast options were fab especially the sugar bread and marzipan bread. Evening meals were also reasonable especially after a long journey. Overall the staff were lovely from the kitchen to the reception.