Ontdek uw verblijf in Bukit Mertajam

The hotel facilities are relatively old, the furniture in the room is too dark, it's frightening, and it's depressing to walk into the room. The location of the hotel is relatively remote, 5 kilometers away from the shopping mall, which is inconvenient.

Good side: 1) Strategic location for food and meeting customers near Bukit Mertajam. 2) Price lower than Citadines (same building) 3) Got washing machine. Neutral side: Self check in Bad side: 1) Found fire ants (got bitten and caused bad inflammation) every days. 2) Reported the fire ants but nothing was don't for 2 days (stayed 5D4N) till I ask for solution. 3) Service is bad, didn't even apologise after I tell them the problem and also reminded them that they didn't 'courtesily apologise'. 4) The gym is just an old gym rack which is spoilt and few treadmill. Conclusion, won't go again unless they change their behaviour.

Good stay. The money you pay is worth. Very friendly reception. Hv coway machine on each floor. The place is easy to find and surrounded by restaurants.

The location is convenient, there is a minimart for shopping. The room is cheap, the more you book through the website, the cheaper the price is. I chose this hotel because I could book through the website at a cheap price. The room is quite good. I would like to have more promotions.

The hall is clean and welcoming. And with a hawker food centre next to it, everything seems good. However there is no free parking at the front of the hotel but you can park for free at a nearby basement car park (ask receptionist for direction). We were given a corner room, and once I opened the door and on the light, I was shocked to see cockroaches crawling out from underneath the bed and back again! Didn’t have good night sleep for consecutive 2 days. My friends in the other room also felt uncomfortable for the 2 nights. Maybe the room is rather small for 2 pax. The pleasant thing is the Bosses Cafe next to the hotel offers very good coffee and desserts.

We were greeted by friendly and professional front desk staff on the first day. Our toilet shower head was already broken when we checked in however technician came over real fast to fix it. Room was spacious enough for 2 of us. Amenities were sufficient. Mattress was medium range. Toilet was clean and no smell with good ventilation. It was abit difficult for check in guest to contact front desk because they didn’t place any phone over each floor that will connect directly to lobby/operator. Even better if they could provide bottle water instead of asking us to get filter water on one of the share tab. Overall it was a good stay and will visit again next round.

Very good location, there are lots of food variety opposite the hotel, and also for the hotel breakfast. First time staying & definitely will rebook if happen to go there

The whole is clean and the waiter is friendly. But the toilet is not separated from wet and dry, and some rooms are allowed to smoke, so there is some smoke. There is a food court nearby, and there is a stall of chicken rice that is delicious.

Just nice,small room but the interior design, cleanliness, tidiness is good. Location is easy to find, near to main road. Strategic, ang provide for free parking too.

The house looked a little creepy and heavily filled with plantations, but it's actually nice and not that bad. Good to experience the vintage feel. Just that the room's sizes are not standardized. Some rooms are small while some are spacious but with the same price. They have all basic necessities given however no laundry machine as stated in amenities.