Ontdek uw verblijf in Genoa

The hotel was honestly quite good and modern. The location was pretty decent too, lots of good food around the area. They have a vintage lift system, it is pretty cool, but not exactly my cup of tea as it was a bit tough to use the lift with luggage.

This hotel is past its prime. It was probably super swanky when it was built, and has stunning views over Genoas port and railway station - but it has not kept up to modern standards. The rooms feel outdated and old. However: the price is low, and for travellers arriving by train the hotel could not be better placed. The rooms have high ceilings and excellent aircondition, as well as good water pressure in the bathrooms. We stayed two nights in the middle of the heat wave and could not have asked for better sleep. Our only complaint would be that the night receptionist did not seem to like his guests very much. We would absolutely recommend the hotel for travellers on a budget, travellers who would like to live close to Genoas narrow & non-gentrified alleyways, and trainspotters who will enjoy the views to all arriving trains!

We are very happy with the stay. The location is very good. The service was very good, all the staff were very efficient. Our check-out took place at 10 a.m. but our flight was only 19 a.m. so they got a place to leave our baggage until 17 a.m. when we went to the airport. The breakfast and room facilities were also in line with our views.

Exceptional gem in Genoa. Stayed 4 days here with excellent time in and out, comfortable but a bit hard beds and huge palace rooms. Enjoyed daily valet service who took care of our car while we ventured out. Extremely convenient location for a visit to a wonderful City of Genoa. Walking distance to a train station should you desire to visit Portofino or any of the areas of Cinqueterra. Daily turn down service and fresh towels without asking. A 5 star deserved here. We will be back. (Not a negative note but one of possible visual and quality improvement is to address the tired and age showing red carpet on the wonderful and remarkable staircase) Cheers to the staff and management.

This hotel looks fantastic on the website, but don't let that mislead you.  We arrived after a cruise and a long train ride; we were very much looking forward to staying in a ”Luxury Duplex” with some extra space and comfort for my family. This was far from the truth. After entering our room, the temperature inside the room was 26C. I immediately went to turn on the AC, which didn't work.  I immediately went to the front desk and let them know that the AC was not working at all.  He came to the room and pretended to set the AC, but only turned on the fan.  After sitting there sweating with my entire family for a while, we decided to open the huge window facing the VERY busy and noisy street. I played with the AC control panel only to find that the AC had been disabled completely and only the 'Heat' and 'Fan' options were available.  They do this at the maintenance level to conserve electricity. COMPLETELY unacceptable as the temperature in the unit was now 25C (with the window open) and a sweltering 29C in the upper level of the unit. I went back to the desk again to have the AC turned on.  I was told that because it was 'Winter', the use of AC was not allowed.  The Front Desk Agent was useless, Rude and not helpful at all.  I don't care if it's Winter, there is no way my family is going to be able to sleep in a sauna. I went back to the front desk only to be given more excuses; I asked to speak to the Property Manager, who was 'unavailable'.  We went out for dinner, leaving the window wide open in hope that it would cool the unit down.  Not the case again, due to the design of the room, there is no way to properly ventilate it without using the perfectly good AC system that is disabled because it's 'Winter'.  We tried to sleep with the window open, which was Incredibly noisy due to the heavy traffic and late night activity in the area.  We all tried to sleep with earplugs, but it was simply way to hot and loud. Horrible experience that was completely avoidable.  skip this place altogether...

A big hotel with clean rooms! There are many halls nearby! The hotel waiters are enthusiastic about helping travelers. Most importantly, it is close to the station, and it is especially convenient to travel to and from Milan! I have lived three times and love it every time!

Il Palazzo nobiliare dispone di 12 stanze, tra camere e suite, ognuna con uno stile, storia e design ben definito. Classe e eleganza sono le basi su cui si erge questa imponente e meravigliosa struttura. Il Palazzo Durazzo è un museo di storia e arte. Impossibile non rimanere affascinati e ammaliati da cotanta bellezza. Abbiamo avuto il privilegio di pernottare nella stanza “via del Campo”. Con affaccio sulla rinomata ed omonima via citata dall’immenso e immortale De André. Incantevole. Tra affreschi, opere, dipinti, stili, seppur differenti, la sosta in questo meraviglioso palazzo, garantiranno una permanenza da sogno e, a seconda della stanza, verrete catapultati in un’altra epoca e in un altro contesto storico e culturale. Riservatezza e professionalità, non potevano che essere impeccabili. Così come servizio, pulizia e qualità di materie prime adoperate per la realizzazione di pietanze e piatti tipici locali. Dal ristoro al pernotto, non resterete delusi. Un grazie, in particolare, a tutti i membri dello staff che hanno reso ancor di più piacevole la nostra permanenza a Genova. I loro suggerimenti su cosa visitare sono stati preziosi.

The hotel is very close to the airport, not far from the metro and train station. It's convenient to eat nearby. There are several Chinese restaurants. The room was cleaned and the breakfast was plentiful. Especially the boss, President Zhao, is considerate and very familiar with the local people and gives you good suggestions for travel.

We stayed at HNN Luxary Suites in Genoa, Italy last night! It’s my first time in Italy and we checked in late after a long journey from Bologna Airport. Beautiful large room with simple & modern decor and beautiful windows that open up and overlook courtyard. It’s walking to distance to several fabulous restaurants where we dined at and had ours standing pasta & wine. It’s about a mile from the water or less. Would def stay here again!

We booked via ******* and immediately very happy with the room which we shared with 2 adults and 2 children. 2 big beds, plus a sofa bed, 2nd dressing room and nice size bathroom. We booked via ******* and did have an issue where ******* did not transfer the money to the hotel (not the hotel’s fault at all) however… one small issue we did have was with breakfast not showing on our reservation on the hotels side. But on our paperwork it was showing. It was a bit disappointing that we had to argue the facts for a couple of hours, later to just pay for the breakfasts - even more so when we found out breakfast was only €5pp. That being said, extremely happy with everything else.