Ontdek uw verblijf in Chepstow

We had a family Sunday lunch for eight people there on the 15th. Not only was the food just absolutelyfantastic but also the staff went out of their way to discretely accommodate some dietary requirements. The whole, very special for us, occasion and the way were looked after was exemplary and we would like to thank Carly, Kelly and Ricky in particular for their hard work and attention to detail on what was a very busy afternoon for them.

Excellent choice and very good value for money. We stayed here with friends after a family event (also held at Woodfield House which was very well organised by the hotel). Both rooms were lovely, spacious and clean. The hotel is very old and accordingly, sympathetically decorated. Easy access via a key box. Parking is literally just across the road and not expensive. Views of the castle while having a huge breakfast was included in the room rate. My husband said the garden was lovely too.

Overnight stay following a wedding. Great location for our purpose. Room was clean and had all of the expected amenities and services. Tea tray was well stocked. Check in is 2pm, which was awkward as the wedding service was at 1:30. I booked two rooms so paid an additional £20 to check in early at one of these rooms. I telephoned the reservations team on two occasions a few days prior to our stay to enquire about the check in process and how access to the room would be facilitated since we would not be returning from the wedding until 1am. My only criticism would be the lack of clarity I received from the respondents. As a result of the insufficient answers to my questions, I made provision to leave the wedding venue during the day to check in at the second room. Upon arrival at the Two Rivers, all my additional arrangements were negated as the gentleman who checked us in, allowed us to check in for the second room there and then and take the key card. Other family members were staying in the room and I was paying for it. The access to the room was via a separate accommodation block and simply using the key card. All my additional arrangements to check in during the day were unnecessary. It would have been very easy if the respondents to my telephone calls earlier that week had given me that information. We had a good night's sleep and the breakfast was excellent and very reasonably priced.

My daughter booked this for a spa day for us. Sadly I wouldn’t recommend didn’t feel spa like at all. The girls in the spa were lovely but whilst having what was meant to be a relaxing massage all you could hear was loud music from a fitness class so couldn’t switch off. Had to be asked to be shown around and charged £10 for robe and slippers. Lunch was ok but for very little was £50 The pool area only had 6 beds in total other than that was chairs. Just not the relaxing spa day you would expect then there was no staff in the pool area where 3 young lads proceeded to keep water bombing in the pool so we didn’t go in. I’d avoid this if you wanted a relaxing peaceful day.