Ontdek uw verblijf in Pelkosenniemi

I booked this hotel through Crystal ski holidays as I wanted something central in Pyhä. On arrival I checked in at the Pyhätunturi hotel opposite and was given room 208b on the first floor of the second block (nearest to the pyhatunturi hotel). You can see from the outside that it is a new and modern set up with another A block slightly closer to the slopes. I had a room with a French balcony overlooking the main car park and saw some beautiful sunrises and sets from my room. There was a large drying cabinet for clothing but no ski storage - something to keep in mind if you are taking skis as you have to store them in your room. There is a lift to all floors and the pyha store on the ground floor with ski rental below. My room had 2 single beds together and plenty of storage space. The bathroom was fabulous with a lovely enclosed and powerful walk in shower. The hot water was endless and it was a delight to use. There was a frosted screen covering the toilet then a large window into the main bedroom but this had a blind. The beds were fairly comfortable and it was all very clean. I didn’t have any room cleaning during my 1 weeks stay but bin bags are provided. I did have to ask for a fan as the air con units are turned off for winter and you can’t cool the room, which maintained around 22 degrees. Too warm for me. It was only a short walk across the the car park for breakfast and dinner but choice was very limited, especially for a veggie like me. We had oddly mild weather during my stay and it rained several times making the car park a skating rink. I had 2 falls and did injure myself. The grounds team did our grit down and some fresh snow made it much better. I was fortunate to see the northern lights several times during my stay but found the long slog down to the supermarket a bit much. Going down is ok but it’s a fairly steep hill in parts coming back up so I only went the once. There is a small supermarket in the pyhatunturi hotel opposite and they have a tazza machine. What I saw of the slopes was good. You either ski out from near A block onto a fairly steep red or there is another red that is more gentle just a bit further on the you can also walk across the carport and over the road to a green run and the family slopes. It’s not ski in or out. A button lift brings you back up to the side of A block so it’s easy enough. I really enjoyed pyha and would stay at this hotel again as I thoroughly enjoyed my time in the accommodation. It was fairly high end accommodation and the staff are super helpful if you need anything. My only negative was the dangerous car park but that didn’t spoil my stay.

Not a good start. Checked in with not much of a welcome by female receptionist, she gave us our key and pointed to some steps. Found our room and started to unpack when a man used a key pass and entered our room and then went out again and then came in again, and went out again…..we were baffled! A few minutes later the not so friendly receptionist came in to our room, (it would have been nice if she had knocked) saying that were in the wrong room….like we’d put ourselves in the room! She went out again and then came back saying we’re in the room and we’ll have to move. Next the Crystal Rep. knocked on the door and said they’d been a mistake and we’re been put in the wrong room and she would find out what room number were moving to (the receptionist never came back to apologised). Then the man came back and barged passed us and put his suitcase in the room and disappeared again! The Crystal Rep helped us move to the other room …..thank goodness for her - she said she would feedback to the hotel manager and the next day he apologised for the inconvenience and gave us a voucher for tea and cake …..we would have preferred the receptionist to apologise for entering the room twice and making out it was our fault that we were in the wrong room!! The room was very basic but clean and comfortable. …..there was a kettle as described but not tea, coffee, milk or sugar as described in a review we read. We didn’t steep properly as you can hear everything going on in the other rooms….we were woken up at 6am every morning to what can only be described as someone tap dancing in the room above. The hotel was filled with at least 95% of families that were on the Santa Package so a very noisy place, and our evening meals were not relaxing at all as the children were constantly running around in the restaurant and climbing over the furniture….it was manic. The food was good but not much of a selection - the Chefs in the kitchen were wonderful and served us with hot vegetarian meals. The breakfast selection was good but if you like warm portage and warm pancakes you will be disappointed as hot food was always luke warm ….as the the soup in the evenings and the water in the earn was never boiling.