Ontdek uw verblijf in Vilanova del Valles

The staff were lovely and were probably the best thing about this hotel! The minifridge was stocked with drinks for free in the superior room which was very kind. It was generally quite shabby - cracks around door frames, threadbare towels etc. My curtains were also a bit stained. The room service list was pretty poor in terms of meals for main dishes, although the burger and pizza were lovely. The most disappointing thing was the location. In the middle of nowhere, this hotel was completely impractical if you didn’t have a car. I even had to get a taxi to the closest shop. It was over an hour by foot with no footpaths! The pool area was okay but very small and separated from the car park by a hedge, overlooked by the floor to ceiling glass windows of the restaurant. I felt too self conscious to use it even though it seemed okay. The main reason I wouldn’t come back was the inconvenient, awful location.

This is the best resort in the world, at least where I've been. The grounds are wonderful, even a little farm with goats, and we even picked fresh figs there. The rooms are great. We splurged on the very best suite, the Suite Romani! It was not that expensive. It came with free Aire spa every day, which is wonderful, and free breakfast in our package. The breakfast buffet is the best I've had. The two other restaurants for lunch and dinner are 5 star! Our suite had two floors connected by a spiral staircase, a living room, a 4 poster bed, and a huge private patio! The staff were so nice!

Hotel muy comodo y confortable, muy limpio, personal rapido y amable y buena attencion al cliente, cama muy comoda. Hize pensione completa y la comida tambien estava muy rica. lo recomiendo a todos lo que querien pasar un buen fin de semana de relax

Just returned from a week stay at the hotel. The hotel is super clean and offers a gd bfast. However I hate to say that we r soo disappointed with the approach of the receptionists. We r a family of 5 ... 2 adults and 3 kids and thus had 2 interconnecting rooms. By mistake one of the kids locked one of the rooms with the chain and thus could not open the door. We asked the receptionists (2 young ladies) to help us out. After something like an hour waiting they told us that the maintence guy cannot be reached. We asked for a scew driver to unscrew the chain and they told us with have to give our visa no as these were d instructions. Of course we refused and after another hr or so, I had to reexplain that I had imp medication in the room and couldn't no spend the night outside without it. Only then did one of the them decide to come up and see my husband unlock the chain in 2 mins! No apologies nothing.... On another day we asked how we can get to some funpark with kids. Since we didn't have a car they told us that it is practically impossible. It is clear they (once again the 2 ladies) have no idea.... Absolutely.... How to inform clients how to get there. We had to ask locals to help us.... And we managed Illa fun park and also Porta Avventura with no hassle at all using a train! Unbelievable. When we needed a taxi a helpful receptionist, Marc always called for us and the taxi came in no time. However when we asked the same 2 receptionists.... They wanted to give us the number of the driver and we had to call. Im so sorry to complain however I believe that the receptionists have to have basic manners and information skills to direct their clients in a decent manner. The situation was so hilarious that sometimes I thought they were playing some joke on us😶

Ibis chain hotels located near the circuit, which means that it is convenient for the circuit, but if this is not the purpose, as in our case, you will find yourself in an industrial area and nothing around it. Without machine you can only reach a good restaurant at about 6-700 m. Rooms, service and breakfast in line with the level of the chain. It should be noted that the underground parking has very narrow pillars and a sliding in a curve with a lot of pendance: with a vehicle of 4,5 m or more you risk being stuck! If you need to leave it in one of the few open-air places inside the box.

The hotel is very pleasant. The person at the reception was really exceptional of kindness. It is pleasant when you arrive on the trip. The rooms are very good and very clean. The restaurant has also a good quality-price ratio. I had a good stay.

Yesterday 09.03 I tried to get into this hotel. The receptionist said that the room has a narrow bed, when I asked to see it, he refused to do it. He was obviously lazy! When asked how I can then understand whether the room suits me or not, the employee advised me to go to another hotel. If you want good service don't stay at this hotel! They save a lot on employees or they are simply not trained to be polite!

A hotel with very good service. We have been a skating team from Osona, the treatment, facility, excellent cleanliness. From the first day we have been treated very well Food for athletes very well Correct rooms The girls have received exceptional treatment

Positive: 1-Limpieza and very good price relationship 2-Gel shower and good quality shampoo 3-habian shoes 4-zona very central 5- there was water filter so we didn't have to buy Negative 1-deberain include dental kit 2-no There is a small refrigerator in the room something that is super important 3-las lights are minimal and that in the rooms gives a depressed sense