Ontdek uw verblijf in Karlovy Vary

The view is a city view room, the view from the window is very good, very close to the various attractions, breakfast is very rich, the important point is that the quilt is really soft and very light but very warm ~ no kind of hotel quilt feels a little wet, the room is very Big and very warm, I really like this hotel~Recommended recommendation, the price is very high~ If you want to go, you can ask the local traffic information of the hotel front desk, also help us to inquire and print it~ Figure 1 is taken from the window of the room we live in. ~

Located in an excellent location in the small town of Karlovy Vary, the hotel has a long history, standard services, and thoughtful and careful front desk and room service. The breakfast dishes are average but the service is in place. Clean and tidy. Worth recommending.

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

The Carlsbad Plaza Medical Spa and Wellness Hotel is located at the very beginning of the original “Hot Springs District” of Karlovy Vary. It is a five-star superior resort hotel and was an outstanding stay for my wife and I. It must be listed as one of the best Medical Spa and Wellness Resorts in all of Karlovy Vary as during our six days stay, we stopped by many of the other Hot Springs Hotel’s, and none could match the size and number of therapies offered by the: Carlsbad Plaza Medical Spa and Wellness Hotel. Our check-in was fast and professional, and we were given a Garden Room, which had access to a smoking area within the considerable size garden. On our first morning we had set up our doctor’s consultation session and we noted all the therapies she suggested for both my wife and I. So that same afternoon we started what became the most enjoyable part of our entire stay. Our therapies included the following: CO2 Bath Treatment; Oxygen Therapy; Classic Massage; Reflex Massages, etc. They also had a large Hot Spring Pool, with two types of Jacuzzi Tubs and a typical Steam Room. Each morning, we enjoyed a large Breakfast Buffet, which had a wide assortment of foods and drinks. The Carlsbad Plaza is a short two-minute walk to the famous Karlovy Vary Promenade. If you are looking for a fantastic Health Spa and Wellness Center you need not look any further and simply book your next stay at the Carlsbad Plaza, you will not be sorry, trust me…

It took a lot of effort to get to the hotel. The hotel area is quite large, divided into blue areas and green areas, plus a single-family area. However, the order could not be seen at all. We all walked to the blue area and went to the front desk to check in to know that it was actually on the other side.

Wie immer zuerst die Anreise: Anreise per Bahn ganz gut, man muss nur vom Bahnhof über die Brücke Richtung Zentrum gehen. Das Hotel kann man dabei schon von der nächsten großen Busstation sehen ( vom Kreisel aus rechts gesehen). Das Hotel an sich ist vom Design her interessant. Prozeduren wie Massagen und ähnliches sind, je nachdem was man bei der Buchung wählt, ganz nett. Der Saunabereich ist etwas zu klein geraten. Etwas zu klein geraten ist auch der Speisesaal, weniger vom Platz her, als von Platz an den Speisen. Fazit: Vom Ambiente her interessant, die Entspannungsprozeduren sind auch nicht schlecht, jedoch fallen immer wieder Kleinigkeiten auf, die alleine nicht so schlimm sind, jedoch in der Masse her etwas störend wirken. Zum Entspannen für eine Woche aber akzeptabel.

Stayed here for a few nights for work during the 57th Karlovy Vary Film Festival. I liked this hotel although it was pretty hard to judge it properly as the entire place was PACKED due to the film festival with all areas and many floors of the hotel being used by companies and displays. It is a bit of an oddity in Karlovy Vary as it's a modern 15 floor tower / conference centre in a town full of Czech old world buildings (I can only imagine the uproar when they planned it). So it's a hotel that also has Spa / Medical Treatment / Swimming pool, thermal pool / pool party / conference centre and restaurants. It seems to be modern by local standards - I was in a superior room with a balcony on the 13th floor with great views. The room had all the mod cons available in most decent hotels, good wi-fi, USB Power outlets, nice firm bed, good regular housekeeping. One thing I noticed was that the beds didn't have a separate sheet, only a fitted sheet and then a throw over dooner - no big deal, just different. Downstairs restaurant doing breakfast / lunch / dinner with a lot of options and really good wait staff. There's a large separate building (accessed by hill climbing elevator) that has an outdoor heated pool, thermal pool, saunas, change facilities - there was also a Pool Party with DJ, bar etc on the weekend days / nights (I assume that's just in summer or just during the film festival). I believe you get complimentary access to the pools /saunas for a couple of hours every day of your stay - I used it every morning for laps, it was great. In the pool complex there's also a decent restaurant with amazing views. As I said, the place was packed and the staff all seemed to handle it well. Everything you could want outside the hotel is a short walk away and there's SO many restaurants / bars etc to choose from. Karlovy Vary wasn't on my list of places to visit, but now that I've been there I'd consider going back.