Ontdek uw verblijf in Vitoria

I stayed at this hotel for seven nights and I have mixed feelings about it. On the positive side, the hotel is clean and well located, close to the beach and some restaurants. It also has good parking facilities, and the staff are attentive and helpful. On the negative side, there are some aspects that need improvements: The breakfast was a little confusing, with a lack of items and variety. The breakfast room was also too small and crowded, and they could not handle the demand when it was more than half full. The mattress and pillows were not comfortable at all. The mattress was very hard, with a poor-quality pillow top that did not provide enough support. The pillows were too low and soft, and I had trouble sleeping well. Another thing that bothered me was that they only provided bath towels, not face towels. I think that is a basic amenity that every hotel should have. And even though the hotel is in front of Camburi beach, they did not have beach towels for guests. They only rented chairs and umbrellas, which I found disappointing. Overall, I think this hotel has potential, but it needs to improve some aspects to offer a better experience to its guests.

Hotel bem localizado, quartos bem limpos e arejados. A recepção sempre muito atenciosa. Recepcionistas simpáticos e prestativos! Eu recomendo este hotel maravilhoso. Estrutura maravilhosa para eventos corporativos, em Um ambiente aconchegante. O café da manhã é um capítulo a parte !

First of all we want (my wife and I) to thank you for the hospitality – since our arrival, the exit - with which we were received by the Team (Reception, Restaurant, Bars, ...) of Hotel Nobile Suites Diamond Hotel Victoria. Thank you! However, our disappointment with regard to the facilities is also recorded, and the feeling is that they have made a “small” pull in the upper floor (which has no lift access) with low-cost/quality materials. The doors that gave access to the room balcony were still dirty of gips, with difficulty opening in the funeral of the dirt. These points deprive the image of the hotel and the service of the staff. The maximum point of “deception” was to receive literally scrapped towels, shoved ... Very sad ... Please note that all these points were reported to the Co-operators directly (presently) of the Saturday night round (04/06/2022) and Sunday morning round (05/06/2022). I hope that this will help the new guests not pass the same unpleasant experience we have.

The staff of the hotel is very careful and educated. staff are generally people with many years of home, which means a strong link with the establishment, who wins with this are the customers who have an excellent service provided by them.

The hotel is very well located.There are several bars and restaurants in the surrounding area with different food options. The rooms are clean and spacious. The staff is very well prepared and attentive. Breakfast is very good. The balcony is spacious and has a wonderful view.

Hotel com ótima localização... bem próximo ao triângulo das bermudas. Quartos amplos e sempre limpos. Café da manhã delicioso e com uma vista lindíssima da orla. Funcionários muito atenciosos e simpáticos. Parabéns à equipe.

O hotel necessita de obras para corrigir alguns problemas que dificultam a qualidade da hospedagem. As janelas não apresentam qualquer tipo de vedação acústica, fica em frente a uma avenida a beira mar bastante movimentada, com o ruído dos carros dificultando a qualidade do sono. Pela janela do banheiro, entra o barulho dos demais banheiros de outros quartos, o que é muito dagradável, pois se escuta as intimidades de outros hóspedes. Havia duas mulheres em um quarto, que chegavam tarde da noite, tomavam banho e conversavam alto atrapalhando o meu sono. No meu banheiro também havia problema com a ducha higiênica que que vazava e a tampa do vaso sanitário estava totalmente solta. A parte mais terrível e que a cama são duas camas de solteiro juntas, de maneira que você cai no meio dos dois colchões. Isso dificultou o sono e me deu dor na coluna. O café da manhã e variado e farto, com muitas opções, inclusive opção para as pessoas intolerante a lactose. Frutas, pães, sucos, ovos, tortas, bolos, enfim, tudo muito bom. Nesse item, parabenizo o hotel. Os empregados são gentis, prestativos e muito educados.