New Century Resort Qiandao Lake Hangzhou

Hotel is located next to the lake with excellent views. Rooms are very big and clean. Staff are very friendly and supportive. Being a foreigner, language was a problem, however they supported us well, helped us in arranging for vegetarian dishes for dinner which wasn’t in the menu. So many facilities to enjoy and spend good time with family like small animal zoo, indoor and outdoor play areas, swimming pool etc., Food is so tasty and cost js very reasonable.

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Great place for families, buffet dinner was also good, many tasty options. The shuttle to the railway is convenient,although the Concierge booked the wrong shuttle time,she drove us to the railway station so we won't miss our train. Indoor Playland was big compared to other hotels. Many activities such as paddle boat,kayak and jetski. This place will be good during Summer because of the outdoor pools

Very nice scenery

Good hotel

Good for families, but the service should be improved

服務：雖設備有些許老舊，但非常到位，尤其是每間房配的私人管家，奶茶-7544服務效率很高，有求必應。還有要提一句客房的部的樑阿姨，人也很隨和。每個人都會給人回家的體驗。 另，客房的風景也是一流的。 物超所值

真的挺不錯的，酒店不要太大，太豪，就在一整座島上都是它的範圍，有動物園，小童户外森林運動園，遊船，湖邊，酒店瀕湖而建，樓下隨處可見孔雀，還有松樹，孔雀還會飛到高高的松樹上，太美了，室內有汽車夢幻科技小鎮，游泳池，服務也好，可可服務很周到，有問秒回，問題都一一解決，太好了，下次一定還來！真的很不錯