New Century Resort Qiandao Lake Hangzhou

Hotel is located next to the lake with excellent views. Rooms are very big and clean. Staff are very friendly and supportive. Being a foreigner, language was a problem, however they supported us well, helped us in arranging for vegetarian dishes for dinner which wasn’t in the menu. So many facilities to enjoy and spend good time with family like small animal zoo, indoor and outdoor play areas, swimming pool etc., Food is so tasty and cost js very reasonable.

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Great place for families, buffet dinner was also good, many tasty options. The shuttle to the railway is convenient,although the Concierge booked the wrong shuttle time,she drove us to the railway station so we won't miss our train. Indoor Playland was big compared to other hotels. Many activities such as paddle boat,kayak and jetski. This place will be good during Summer because of the outdoor pools

Very nice scenery

Good hotel

Good for families, but the service should be improved

設施和一線豪華品牌比較確實是比較老但是也都很乾凈温馨，房間也很大。 早餐很豐富，尤其臨湖的一側早上陽光撒下來照的人暖暖的，舒服又養眼。 週末有晚餐，一樣的豐富，也是臨湖景色更美好。 這次住酒店特別的舒服和開心😊😊😊😊😊😊😊。好像我和酒店雙向奔赴了一樣，我住5樓嘛，客房服務員樑阿姨給了很大的驚喜，晚上幫忙重新佈置了房間（我們出去玩根本就不知道，樑阿姨還貼心的送了水。）我本來帶娃很忐忑，結果樑阿姨和其他的工作人員對我和孩子非常熱情❤友好，最後娃都不願意走，還要繼續住😂😂😂 沒想到啊沒想到，退房的時候還送了我一份禮物🎁🎁🎁🎁🎁🎁🎁，一些當地小點心和水，讓我和孩子路上吃！ 千島湖本身景美無敵，度假村更是臨水而建，工作人員對娃超級友好，我把孩子仍在樂園裡自己逍遙了一天😂😂😂😂。推薦集美們沖吧，放心大膽的沖吧，獨自帶娃的也不怕，哈哈哈！

遊樂設施很豐富，小朋友玩的很高興，就是晚上六點關門太早了，週末人那麼多天氣又都很好，適當多開一會小朋友會更開心。 床墊有點舊睡着有點歪，枕頭換過還是太高了，沒有一個低枕頭，這幾天睡的有些不舒服。 服務還是不錯的，管家笑笑響應很快，解決了不少問題。