The Pied Bull

This is a fantastic place to stay. Right in the heart of Chester above (and adjoining) a brilliant pub. The only thing I'd be aware of are the walls are quite thin (I didn't hear anything from the pub just from other guests). Other than that, an excellent hotel, with great service, and certainly somewhere I'd stay again

Nice old pub in the centre of town. Bar and staff were good, although very rowdy customers into the early hours (3am on Friday!) Evening meal was very good. Room was a little tired and odd things like the sheets weren't wide enough to tuck-in properly, Bathroom was good.

Only negative the bed was so creaky.eveytime one of us moved in night it woke the other one up.so very poor nights sleep. Breakfast was lovely

Staff and service were very good. Evening meal and breakfast very good. Room was clean and tidy. Only down side was I had a front bedroom and so there was a lot of street noise from the pub next door and unfortunately night road works going on so again noisy. Overall lovely old pub.

Stay was awful from start to finish. Hotel not very helpful with issues raised even before trying to settle down for the night. We expressed concerns with the noise coming from outside the building from the neighbouring pub and the street, we were told we couldn’t be moved as there was nothing else available despite rooms being available on other booking sites. We then had to endure noise until 3:30am in the morning from drunken students, again we were woken up around 4:40am with bins being emptied and again at 5:30 with the council cleaning the streets. Hotel doesn’t have double glazing, walls are paper thin and management are not helpful in the slightest, they also didn’t process a refund as was promised when discussing our problems with Hotel.com and have now withdrawn this offer. My advice would be to ignore the ‘Exceptional’ or 10 out of 10 reviews as weirdly they are scored highly but with no comments to back this up. Please do your self a favour and avoid, you’ll be saving yourself the worst nights sleep you could possibly have.

Great location, friendly team, clean, good value for money. Only downside is noise combined with single glazed windows - but if not joining the fun then a set of ear plugs solves the problem.

Great historical building, staff friendly and provided good service.

Great location, cosy comfortable. Would recommend

We booked the family suite, and were pleased to discover two separate sleeping areas with their own doors. This was an excellent situation, as our teenager was concerned about being in the same room as his parents. We loved being able to walk around the shopping area of town, as it’s right outside the front door. My husband and his dad enjoyed the local brews, and the bartender was very helpful with his descriptions of the beers brewed on site. Visitors should be aware that, because this is a historic property, there are uneven surfaces and creaky floors. The ceilings can also be a little low in some areas. (Personally, I think these features actually add a lot of charm to the inn!) We enjoyed our time in Chester and hope to return to the Pied Bull someday!