My husband and I decided to spice up our 10 year marriage. Apparently we left behind a few of our intimate toys. Instead of contacting us to retrieve them. We were called Disgusting, extremely embarrassing.
Additionally, our personal belongings were tossed in the trash and we were charged a $75 cleaning fee for forgetting our intimate items.
The hotel room was completely clean. We are unsure why our deposit was kept. When we called to rebook a week later, we were told that we are disgusting and our items were trashed.
We have reached out to corporate for further assistance.
Vertalen