Red Roof Plus+ & Suites Chattanooga - Downtown

We had some extra guests in our room. Cockroaches! Horrible noisy premium room. Horrible service as well.

cockroaches and ******* to dirty to stay in

I enjoyed my stay

When we first walked in the smell was wonderful and clean. It was very clean but the bathroom paint on the wall is peeling badly. It’s very unattractive. The vent in the bathroom was stained also.

The first room I received had a door that wouldn’t open. I got a new room and there were bedbugs. The lady at the desk was nice about it and gave me a refund and I left but I wouldn’t stay here until the bedbug issue is resolved.

First off walking down the hallway to get to our room the entire place had the heaviest smell of **** it made me nauseous. Yes I understand you can’t control what guests do necessarily but oh my gosh if we would have had the option to turn around and walk out right then and there without even seeing the room we would have. My husband and I had booked this room for our anniversary cause I really wanted a room with a jetted tub. I didn’t even get to use the tub. We killed like 4 roaches in the room and I saw numerous baby roaches in the tub so there was no way I was chancing taking a bubble bath with more of them. I ended up spraying like half my bottle of body spray around the room just trying to alleviate the **** smell. The bed is so uncomfortable and you can just tell it’s old. The ceiling has weird dark spots in it and the paint is peeling off clearly from some sort of water damage so scared as to what that is. There is a hole in the wall by the tub which looks like there is possibly a leak causing the drywall to be compromised and fall apart. And is also probably where the roaches have taken up residence due to the moisture built up back there. They only saving grace was the people at the front desk were very nice. But because this is our wedding anniversary weekend this was supposed to be fun and special I am hoping to get our money back so we can go do something else enjoyable and salvage the weekend.

Roaches, black mold, crumbling bathroom ceiling and smoke smell. We tried 2 other rooms and they were terrible too. I left with another group who needed their money back too. Front staff was very nice though.

Well your advertising of this place is so false . The room was very dusty ceiling in the room was crack roaches. And it seems all the same complaints in the reviews if I would gone to the reviews options trust me I would of not make a reservation there. I have stay in red roof all the time. But this one is the worst. You wrote a nice advertisement but you need to investigate it it not true at all. Hallway was so hot. Towel and bed sheet had whole in it and old. Tub had mold. Also the bed was so uncomfortable it seem old mattress and little German roaches .

Convenient location off the interstate, but the 3rd floor appears to be for transients. People cook in the rooms, They have a known roach issue but control it. We saw a few, but didn't complain. We've seen worse! Bathroom is small with no exhaust fan. No continental breakfast offered. Nothing in the area except KFC and a gas station. The wifi worked well.